Hiring Company:
Delicatessen Services Co., LLC
Overview:
Supervise and support with the development and rollout of Tracegains and other QMSs. Responsible for maintaining accurate data, providing analytical reports, and providing advanced support to QMS users. Support the BH Audit Team with performing Food Safety & Product Quality audits at different venues to include but not limited to Food Service Operations, Retail Store Operations, Manufacturing Plants, and Food Distribution Ops. Summarize follow up actions and initiate CARs as necessary to drive root-cause investigation & resolution. Responsibilities will also include various activities related to ensuring customers and suppliers are adhering to finished product quality standards and meet the expectations of the Boars Head Brand. Complete special projects as assigned by the Sr. QA Manager.
Job Description:
Essential Duties and Responsibilities
- Provide advanced super user support to functional groups (R&D, Procurement, Engineering, Quality Assurance, and Manufacturing) on QMS related issues.
- Provide technical support to Family Foods team, suppliers of Family Foods products, raw material, ingredient and packaging suppliers on creating and maintaining information and documents in Tracegains.
- Create customized views, generate analytical reports, maintain required documentation/data, and provide basic programming support for operations and support departments within Tracegains
- Assist QA with the maintenance of processing documents and files associated with SQF, HACCP, and other quality or food safety related programs as requested.
- Organize and Audit co-manufacturers QA related documents to ensure compliance to Boar’s Head expectations (i.e. annual GFSI audit reports, CAPAs, Nutritional Documents, COAs, Allergen forms, Weight & Tare, any other product claims, etc.), as applicable.
- Perform Food Safety & Product Quality audits at different venues (i.e. Food Service Operations, Retail Store Operations, Manufacturing, and Food Distribution outlets, etc.).
- Conducts ongoing risk assessments, develops corrective actions and monitors implementation, efficacy, and maintenance of preventive measures.
- Work with BH Local Purveyor & Sales Team to provide Food Safety training as needed (i.e. BH UFSP Program).
- Communicate directly with BH manufacturing plants and/or co-manufacturing facilities on all customer feedback and initiate CAPAs as required to drive root-cause investigation & resolution.
- Enter Local Purveyor Concerns into Tracegains Customer Feedback system and ensure LPs receive follow-up calls as necessary.
- Any other duties as assigned.
