

Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we’ve grown into a leading provider of used and new car financing across the country.
Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations, and drive our Great Place to Work culture. We deliver high-quality services aligned to business needs, driving innovative improvements that support our company strategy and modern operating principles.
The Vice President, Performance Management and Planning, owns the enterprise business planning and performance management operating model. This leader is accountable for translating strategy into measurable drivers, delivering accurate and actionable forecasts, and ensuring the organization operates with a clear, integrated, and data-driven view of performance.
This role partners closely with executive leadership across Sales, Operations, Collections, Product, Finance, and Business Intelligence to align strategic priorities, operational execution, and financial outcomes into a single, coherent narrative that drives enterprise decision-making and report to the Chief Business Office.
The VP establishes the frameworks, governance, and capabilities required to scale planning, forecasting, and performance management as core organizational disciplines.
Outcomes and Activities:
This position will work from home; occasional planned travel to our Southfield, Michigan office may be required. However, this position is permitted to work at our Southfield, Michigan office if requested by the team member.
Enterprise Planning & Forecasting
Performance Management & Insights
Reporting & Data Enablement
Initiative Performance & Value Realization
Cross-Functional & Executive Leadership
Success Metrics
Knowledge and Skills:
Requirements:
Preferred:
Targeted Compensation: $305,000 - $355,000 base salary + an annual bonus plan
This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders.
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Benefits
Our Company Values:
To be successful in this role, Team Members need to be:
To create an environment where people do their best work, we focus on the dimensions of Organizational Health. All leaders must:
Expectations:
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person’s age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.