About Working at Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
Hourly: $23.80 - $27.65 (Amount based on relevant experience, skills, and competencies.)
About This Job
The main purpose of this job is to accurately process Held Away/Shadow and 401(k) transactions to ensure outside custodian activity is timely and correctly reflected in the Trust Accounting System. This role also supports client onboarding, reconciliation, fund valuation activities, and quality reviews while managing multiple priorities with strong attention to detail.
Work Schedule
Essential Functions
Process Held Away/Shadow and 401(K) transactions to ensure outside custodian activity is accurately and timely reflected in the Trust Accounting System
Work with Trust Accounting Vendor to establish new clients for Fund Valuation Services. This includes collaboration to ensure all client-related requirements are met during the onboarding process.
Ensure Held Away/Fund Valuation is performed accurately to avoid critically impacting downstream processes and inaccurate client reporting including Trust Fees, which may result in reputational loss with clients and advisors
Monitor, research, and resolve out of balances appearing on Held Away/Fund Valuation related reconciliation reports
Perform and review all functions associated with Fund Valuations, including NAV calculations for institutional portfolios, and assess impacts to NAV
Evaluate current procedures and present ideas for process improvement relative to client experience, efficiency, or automation
Expand Wealth Processing knowledge by participating in cross functional training within the department
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Demonstrate subject matter expert (SME) knowledge of Held Away/Shadow/Fund Valuation processes and the impact these functions have from both the client and liability perspective
Ability to recognize the critical impact of accurate valuation/pricing and how it affects clients and other business lines
Ability to resolve complex issues related to Funds Valuations, Held-Away or 401K Processing.
Strong analytical and critical thinking skills with ability to solve challenging issues and make decisions related to Fund Valuation and Held Away Processing
Ability to work independently in a fast-paced environment, prioritize and perform varied assignments with frequent distractions
Proactively identify, mitigate, and communicate liability risks related to Trust Held Away and Fund Valuation activities
Identify opportunities for process improvement and process efficiencies.
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Advance level proficiency with Microsoft Word, Excel, Teams, and Outlook
Education & Experience
Associate’s degree or equivalent combination of education and experience required
3+ years of Financial Services Industry related experience with securities knowledge required
*Hybrid Schedule: In office 3 days per week
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Senior Retirement Services Specialist job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $23.80 to $27.65 per hour.
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The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 922 Walnut St, Kansas City, Missouri 64106
Time Type:
Full time