Manager, Product, Houston
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the role:
We are looking for a Product Manager who will be a brand ambassador and business leader focused on delivering extraordinary experiences for the internal team and clients. They will play a vital role for driving the business of their respective product category(ies), by coaching and managing a diverse team of salespeople, and will work closely with the Boutique Director by imparting critical business knowledge. The Product Manager will be responsible for fully owning and driving the business within the Handbags, Small Leather Goods, Eyewear, and Other Accessories categories.
What impact you can create at CHANEL:
Coach and inspire a team to deliver an elevated client experience for all clients
Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork
Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery
Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with Home Office buying team
Lead a team with agility and resilience by applying key performance indicators and lessons learned to enhance team and business performance
Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events
You are energized by:
The history and heritage of The House of CHANEL
Building collaborative partnerships and relationships
People leadership and development
Fostering a meaningful client experience centered around inclusion and connection
Being comfortable in the middle of complexity and ambiguity
Creativity and innovation by testing, learning, and taking new risks
Ability to thrive in a team environment and work collaboratively
Understanding of, and passion for client experience
Excellent communication skills
Foreign language skills are preferred but not required
Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
Curiosity and desire to learn and grow professionally within the world of CHANEL
Position Logistics:
Minimum 5 years of related experience
Bachelor’s degree (preferred)
Ability to lift 15 lbs.
A flexible schedule with the ability to work late nights, weekends, and some holidays
Boutique Management:Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results
Chanel, Inc. reserves the right to edit, change, or makeexceptions on designations where circumstances where deemed appropriate.*
Compensation:
Benefits and Perks:
Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information:
CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
CHANEL Community:
CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.
Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Sustainability:
CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:
Fondation CHANEL:
Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
For more information, please navigate to the Fondation CHANEL website here.
Career and Leadership Development:
*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.