Data Scientist
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
About the role:
CHANEL is now hiring a Data Scientist for our Digital Client Experience (DCX) Data team in New York City. Our ideal Data Scientist is able and experienced to lead advanced analytics and data-driven initiatives that enhance our client experiences digitally and in boutiques. This role will define and execute the data science roadmap, develop machine learning models, and establish best practices—while operating as a stand-alone contributor within the DCX Data Team.
Beyond technical delivery, this role will play a pivotal part in making CHANEL US more AI-driven, piloting Generative AI projects, and driving adoption of advanced analytics across teams through effective change management.
Required tech: Python, R, Machine Learning, Big Query, SQL, etc.
What impact you can create at CHANEL:
Own and execute the data science roadmap for CHANEL US, aligned with digital transformation priorities.
Design and implement advanced analytics solutions, including predictive modeling, machine learning, and AI-driven use cases.
Lead AI adoption initiatives, introducing innovative approaches and piloting Generative AI projects for business impact while protecting the brand.
Drive change management to embed advanced analytics into day-to-day workflows, helping teams embrace technology and new ways of working.
Establish data science best practices and frameworks for scalable, production-ready models.
Execute end-to-end projects: data preparation, feature engineering, model development, deployment, and monitoring.
Implement ML Ops practices for model lifecycle management and scalability.
Develop data pipelines and automation workflows, including API integrations for system connectivity.
Collaborate cross-functionally with Business teams, legal, Tech, and external partners to integrate solutions into production workflows.
Manage stakeholders effectively, ensuring alignment and buy-in across Fragrance & Beauty, Fashion, Watches & Fine Jewelry (WFJ) divisions.
Communicate complex concepts simply, delivering clear narratives and actionable recommendations to senior leadership.
Promote data storytelling and experimentation (e.g., A/B testing) to validate impact and foster a culture of innovation.
You are energized by:
Exceptional critical and creative thinking skills including evaluating risks and contingencies, developing structure in ambiguity
Data-driven decision making for products and services
Excellent project management and communication skills
Connecting the dots on pain points, bring a key eye for details and expert problem perception with solutions mindset
Ability to translate technical jargon into simple business terms
Working in a highly collaborative environment
Building strong partnerships across business and technology teams in a global organization
Championing change and fostering a culture of accountability and innovation
What you will bring to the team:
Experience with personalization, recommendation of engines, and segmentation
API integration and automation skills (e.g., building pipelines, connecting systems) are a strong plus
Familiarity with Salesforce CRM systems and digital transformation programs
Luxury retail or client-centric industries favorable but not required
Required Skills & Qualifications
Minimum of 7 years of experience in data science roles with proven ability to deliver projects independently
Expert-level coding skills inPython or R, with strong experience in developing and deploying machine learning models
SQL proficiency is mandatory for data manipulation and querying large datasets
Hands-on experience with Google Big Query as a core analytics platform
Familiarity with Generative AI frameworks and emerging AI technologies
Experience withMLOps tools and version control (e.g., Git)
Strong business acumen and ability to influence organizational change
Exceptional communication and stakeholder management skills, including the ability to simplify complexity for senior leaders
Position Logistics:
Hybrid work – required 3 days onsite at CHANEL offices in New York City
Minimum of 7 years of experience in data science roles with proven ability to deliver projects independently
Bachelor’s or Master’s degree in Data Science or equivalent
*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.
Compensation:
Benefits and Perks:
Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information:
Chanel is a private company whose values are grounded in creating conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
Chanel Community:
CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Sustainability:
CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:
Fondation Chanel:
Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
For more information, please navigate to the Fondation Chanel website here
Career and Leadership Development:
*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.