Department: Rapid Access Unit – Behavioral Crisis Center
Employment Type: Full-time
Job Summary: The Lead Behavioral Health Technician plays a vital role in creating a safe, supportive, and recovery‑focused environment for individuals experiencing behavioral health crises. This is an opportunity to step into a leadership role where your compassion, clinical awareness, and ability to guide others truly make a difference. You’ll join a collaborative, mission‑driven team dedicated to helping individuals stabilize, heal, and move forward—while also supporting and mentoring fellow Behavioral Health Technicians.
In this role, you will assist the Clinical Team with treatment procedures, supervise and support clients/patients, and provide leadership and direction to Behavioral Health Technicians working the same shift. You will model appropriate behavior, orient clients to program expectations, and help onboard and guide staff in daily operations. This position blends hands‑on client care with leadership responsibilities in a fast‑paced behavioral health, mental health, and substance use treatment setting.
This position offers…
Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
Mileage Reimbursement – Company paid for work functions requiring travel
Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
Additional Perks & Benefits - Scroll down to bottom of this post to learn more
Key Responsibilities:
Lead and support Behavioral Health Technicians on shift, providing guidance, direction, and real‑time coaching
Supervise daily activities of clients/patients while fostering a safe, therapeutic, and structured community
Model professional conduct, appropriate boundaries, and trauma‑informed care practices
De‑escalate crisis situations using approved behavioral management techniques with direction from Program Leadership
Facilitate education, skill‑building, and recreational groups as scheduled
Assist with training, onboarding, and supervision of Behavioral Health Technicians
Prepare or assist in preparation of group education materials and curricula development
Ensure accurate, timely documentation in compliance with state regulatory and CARF standards
Adhere to medication administration policies and support team compliance
Assist with staff scheduling, shift coverage, and facilitate staff meetings as needed
Complete performance reviews for direct reports within designated timeframes
Perform all core duties of a Behavioral Health Technician as required
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.



Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.
