Medical Assistant II

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description:

Reporting to the Clinic Manager, this multi-functional position is primarily responsible for administrative tasks associated with insurance verification and obtaining insurance authorizations necessary for pre-registration and scheduling of appointments and procedures. Must also be a certified Medical Assistant and will be required to float and cover as needed in the clinical setting to meet patient care needs.

Essential Responsibilities

• Collects/verifies accurate demographic and insurance information ensuring effective reimbursement
• Identifies all possible payers for services; ensures coordination of benefits and arranges for financial counseling if needed.
• Verifies patient eligibility and benefits. Coordinates referrals/authorizations for services.
• Pre-registers patients and may schedule upcoming appointments.
• Acts as a liaison between the hospital, patient, physician offices and payers.
• Documents patient accounts completely and accurately.
• Submits billing information and documentation as required for appropriate reimbursement. Follows up on all denials.
• Works collaboratively with other departments to ensure a smooth workflow throughout the organization.
• Maintains open and courteous communication and telephone skills with patients and family members, patient representatives, providers and co-workers.
• Responsible for obtaining updated insurance guidelines to meet billing requirements. Attends offsite training as indicated.
• Responsible for data entry, audits, and creates and generates reports as requested.
• Readily assists in maintaining staffing levels by covering for other staff as needed. Must maintain all clinical competencies as required for a Medical Assistant.
• Other duties as assigned.

Job Requirements
Education

• High School Diploma or equivalent.

Experience

• Medical office experience (1yr) preferred as a Medical Assistant
• Minimum 1yr experience associated work with health insurance and third-party reimbursement.

Required Licenses/Certifications

• Current Medical Assistant Certification and/or completion of a Medical Assistant certification program