At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.
Responsibilities:
Communicates with executives and line management to gather and convey relevant information
Answers manager's phone line, documenting accurate messages and handling calls with appropriate judgment
Manages the calendar of multiple stakeholders proactively, effectively resolving conflicts that arise in a professional manner
Manages all travel planning and expenses, coordinating schedules for executive to maximize time and create efficiencies
Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
Liaises with outside groups to coordinate events where the executive is a corporate chair, director, or committee member
Engages in high-level client contact and supports conversations related to sensitive information, utilizing considerable diplomacy and judgment
Required Qualifications:
Minimum 5 years administration / business support experience
Provides interactive support including calendar management, meeting coordination, escalation routing, as well as employee onboarding and technology, and review of travel and expense reimbursement
Strong Microsoft Word, Excel, PowerPoint & Outlook skills along with knowledge of Cisco Telepresence and Teams
Ability to multi-task, self-starter who requires minimum supervision
Effective comprehension, listening, verbal and written communication skills
Ability to interface with Senior Executives
Ability to proactively look for potential conflicts or issues and resolve
Strong attention to detail
Ability to prioritize and work well under pressure
Ability to navigate in a constantly changing environment and under tight deadlines with high level of accuracy
Strong relationship skills and ability to work with a variety of constituent groups
Researches, prioritizes, and follows up on requests, including those of a sensitive or confidential nature
Uses appropriate judgment and often interacts with other Executive Assistants across peers and clients
Preparation and delivery of confidential documents to executive leadership, as well as agendas and documents for core routines, including leadership meetings
Complete access reviews/Access Request (ARM) requests as needed
Desired Qualifications:
Proficiency in Concur & Ariba systems
Proficiency in internal technology ordering systems
