Director, Learning and Development, Aspen Field Leaders, Operations, Scheduling Center + Multi-Brand Development

Leadership & Culture

• Drive a culture of continuous learning and development across field, operations, scheduling center and TAG multiple brand environments.
• Lead and develop a team of L&D professionals, fostering high performance, collaboration, and growth.
• Act as a visible champion for talent development across Aspen Dental and other brands.

Program Design & Delivery

• Design and deliver a portfolio of learning solutions—including formal programs, digital learning, coaching, and experiential development—that build operational excellence, leadership capability, and performance.
• Oversee role-based development strategies for field leaders (OM, RM, TD, DVP), operations teams, and Scheduling Center roles (agents through leadership).
• Ensure learning solutions are scalable, consistent, and aligned with broader enterprise initiatives.

Measurement & Continuous Improvement

• Evaluate existing programs and content for effectiveness, scalability, and alignment with business needs.
• Leverage data and analytics to measure impact, identify trends, and continuously improve learning solutions.
• Provide insights and recommendations to senior leaders to inform talent and business strategies.

Collaboration & Influence

• Serve as a trusted advisor to senior leaders across Field Operations, Scheduling Center, HR, and brand leadership teams.
• Partner cross-functionally to solve business challenges and contribute L&D expertise to enterprise initiatives.
• Ensure learning programs are effectively integrated across clinical and non-clinical teams where appropriate.

Requirements/Qualifications:

• Education Level: Bachelor’s degree required; Master’s degree preferred.
• A minimum of 7+ years of relevant learning and development experience, ideally in a fast-paced organization with a distributed workforce.
• A minimum of 5+ years leading a team of L&D professionals.
• Advanced understanding of adult learning theory and principles.
• Understanding of DSOs (dentistry service organizations) or similar medical industries is desirable.
• Strong business insight, with the ability to credibly make a business case, by linking current and anticipated business challenges with learning and development solutions.
• Well versed in digital learning, just-in-time / micro-learning, and blended learning strategies.
• Strong capabilities in data analytics (as it pertains to measuring learning).
• Experience providing consultation to senior leadership on strategic initiatives.
• Excellent communication and influencing skills at all levels of the organization and extremely flexible to be proactive in a fast-paced, ever-changing environment.
• Excellent facilitation and mentoring skills. Experience in group facilitation and leading group/cohort dynamics to create connections and foster understanding.
• Ability to travel as needed.

Salary Range $153,000 - $180,000 DOE with 25% bonus