Gaming Systems is crucial for boosting product proficiency, adoption, and operational excellence within Aristocrat's suite of Oasis™ gaming technologies. This role focuses on developing and delivering engaging, learner-centered training experiences for internal employees. Within the Training Department, the Skills Trainer partners with Content Creators, Product Managers, Support, and Engineering teams to pinpoint knowledge deficiencies, craft impactful training initiatives, and maintain uniformity in delivery and results. This role requires applying strong communication skills and product knowledge to help learners use Aristocrat Gaming Systems optimally.
What You'll Do
Training Delivery and Facilitation
Deliver engaging, interactive, and effective training sessions to internal employees.
Lead in-person and online training sessions, certification programs, orientation sessions, and refresher courses.
Facilitate hands-on workshops and simulations that reinforce key product and system skills.
Translate sophisticated product features and system concepts into clear, learner-friendly content that supports knowledge retention.
Measure learning efficiency through evaluations, feedback, and performance metrics to ensure desired outcomes are achieved.
Program Design and Development
Collaborate with Content Developers and Trainers to develop, update, and improve product training materials, including guides, visuals, and e-learning modules.
Evaluate training requirements by analyzing performance, skill assessments, and collaborator feedback.
Contribute to the creation of standardized learning paths and skill certification programs.
Ensure training materials reflect current product functionality, business processes, and guidelines.
Provide input on continuous improvement of training programs based on learner feedback and evolving business needs.
Technical and Product Expertise
Maintain a comprehensive understanding of the Oasis™ Gaming Systems suite, including its key modules, configurations, and integrations.
Build and maintain training environments that simulate customer use cases.
Partner with Support and Product teams to stay informed on product updates, release features, and system improvements.
Demonstrate proficiency in explaining both technical and operational workflows to audiences with diverse group of backgrounds.
Collaboration and Continuous Improvement
Partner with internal departments to ensure alignment of training objectives with business priorities.
Participate in cross-functional projects that improve product knowledge and team readiness.
Actively pursue professional development opportunities and remain current on training technologies and methodologies.
What We're Looking For
Education and Experience
Bachelor’s degree in Education, Instructional Design, Information Technology, or related field preferred.
3–5 years of experience in product or technical training, preferably in Gaming, Hospitality, or Technology industries.
Experience delivering both in-person and virtual training to technical and non-technical audiences.
Solid understanding of Casino Management Systems or comparable enterprise software preferred.
Familiarity with instructional design tools and learning management systems (e.g., Articulate360, Docebo LMS, Adobe Suite).
Certifications (Preferred):
Professional training certifications such as CompTIA CTT+, MCT, or similar.
Technical certifications (e.g., CCNA, VCP) are advantageous.
Skills and Attributes
Excellent facilitation and presentation skills for both classroom and virtual environments.
Ability to engage and empower learners through interactive and experiential techniques.
Strong communication and social skills, with the ability to simplify sophisticated topics.
Highly organized, with strong project management and time management abilities.
Passion for learning, teaching, and driving continuous improvement.
Ability to work independently and collaboratively in a team-oriented environment.
Willingness to travel up to 25% for conducting training and department projects.
Must be capable of securing and upholding gaming licenses in all regions where Aristocrat conducts business, which includes enrolling with the Nevada Gaming Control Board (NGCB).
Company Summary
Aristocrat Interactive
Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together. The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).
About Aristocrat
Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.
Our Values
All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen
Travel Expectations
Up to 25%
Pay Range
$52,500 - $97,500 per year
Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.
This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.
Additional Information
This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.
Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.
At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.