Aristocrat is passionate about delivering the world’s greatest gaming experience daily. We lead in gaming entertainment worldwide. Our team of 6,500 employees drives innovation, creativity, and technology. If you seek growth, challenge, and impact, the Accounts Receivable Specialist position suits you. You will play a vital role in the Global Finance Services team. Your focus will be on ensuring accounts receivable accuracy, efficiency, and integrity. Join us to achieve excellent results and maintain strong customer relationships.
Monitor and manage an assigned accounts receivable portfolio to identify overdue payments and delinquent accounts.
Take ownership of the end-to-end collection process, ensuring timely follow-up and accurate resolution of outstanding balances.
Record timely, accurate, and concise collection notes reflecting all collection activities, following Aristocrat policy and legal requirements.
Investigate and resolve customer disputes quickly and effectively, promoting fair and empathetic solutions that protect relationships and reduce risk.
Contact customers via phone, email, and other channels to negotiate payment arrangements and ensure commitments are met.
Provide recommendations and commentary for outstanding balances impacting bad debt provisions.
Ensure compliance with relevant laws, regulations, and data privacy requirements governing collections and customer communications.
Collaborate closely with peers, Leads, and Managers to achieve team goals and service level commitments.
Support month-end activities and ensure workloads are balanced to prevent backlogs (e.g., inboxes, billing activities).
Build strong, professional relationships with assigned customers, acting as a trusted point of contact for billing and payment matters.
Approach each customer interaction with a problem-solving attitude and a focus on long-term partnership.
Partner with internal teams to collectively drive process improvements and strengthen financial controls.
Bachelor's degree in Accounting, Finance, or a related field preferred; equivalent experience will be considered.
Minimum 3+ years’ experience in an Accounts Receivable or Collections role (gaming or manufacturing industry preferred).
Strong understanding of end-to-end accounts receivable and collections processes.
Proficient in ERP systems (preferably Microsoft Dynamics AX/D365) and collection tools such as GetPaid or ServiceNow.
Strong analytical and problem-solving abilities with an emphasis on precision and responsibility.
Excellent communication and negotiation skills with the ability to influence outcomes and maintain professionalism.
Ability to manage competing priorities, remain adaptable, and deliver results under pressure.
Diligent and capable of maintaining accuracy in a fast-paced environment.
Understanding of internal control principles and the importance of data integrity.
Why Aristocrat?
Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.
We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V
World Leader in Gaming Entertainment
Robust benefits package
Global career opportunities
Our Values
All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen
Travel Expectations
None
Pay Range
$19.50 - $36.21 per hour
Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.
This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.
Additional Information
This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.
Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.
At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.