Club Location:
Arcis Golf - Corporate Office - Dallas, TX
Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.
Provide technical support to users experiencing computer and network hardware and software issues. Track, route, and escalate issues as needed. Utilizes critical thinking and communication skills while providing excellent customer service skills. Provide detailed information during interactions with documentation in service desk system.
Candidates with ManageEngine ServiceDesk Plus, Endpoint Central, or ticketing RMM tools will be strongly preferred
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major responsibilities.
While performing the duties of this job, the employee is regularly required to sit, stand, or walk; use hands to finger, handle, or feel; reach with hands and arms; stoop or bend; and talk or hear. The employee must occasionally lift and/or move up to 50 lbs. Must have appropriate vision to see up close, and at a distance with ability to adjust vision and focus.
This is a full-time position, we have locations across all time zones, hours of operation may vary depending on needs, days and hours of the office are Monday through Friday, 6:00 a.m. to 7:00 p.m. CST. This position might require after-hours and weekend work and on-call rotation.
Arcis is a hybrid environment which requires to be in office at least 3 days a week. During the first 60 days you would be required to be in the office 5 days a week and depending on projects the 60 days may be extended.
Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.