Claims Adjuster Trainee

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Summary
This entry-level position is responsible for the adjustment of commercial insurance claims. This includes initial claim evaluation and coverage review, contact with the insured (and agents as necessary), claim investigation, coverage evaluation, negotiation, and settlement of commercial insurance claims.

Essential Functions
• Claim investigation: Initial and final coverage confirmation, review, investigate, and actively bring claims to a conclusion, process claims utilizing a high degree of judgment.
• Initiative: Appropriate diary and claim management to ensure prompt, accurate, and appropriate claim resolution.
• Service: timely and responsive communication with insureds, agents, claimants, attorneys, independent insurance adjusters, and carriers regarding the status of a claim.
• Coverage and Damage Analysis: Appropriately analyze coverage and accurate claim damage valuation using expert resources as needed.
• Reserves, Negotiation, and Settlement: Maintain accurate and timely reserves that reflect the ultimate probable value of the claim. Accurately and timely resolve claims using appropriate negotiation and influencing skills.  

Knowledge, Skills, and Abilities
• High-school degree or equivalent, college degree preferred.
• Ability to obtain a NY State Adjusters license. Other states may be required depending on the needs of the business.
• Previous claims adjustment experience a plus but not required.
• Knowledge of various state regulations as they apply to claims adjudication is a plus but not required.
• Strong written and verbal communication skills.
• The ability to succeed and excel in a collaborative and team-based environment.
• Strong time management and desk management skills.
• Knowledge of and ability to operate efficiently in a Windows-based environment using Excel, Word, and Outlook as well as company claim administration software.
• Ability to work independently and to carry out assignments to completion.
• Growth potential beyond current role.

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$47,000 - $57,500/year

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.