OVERALL This key position is responsible for maintaining orderliness and ensuring the safety of our guests and staff. by proactively observing and warding off any unruly behavior. This position is located at our Monterey pub and is an hourly position with hours that will vary based on business needs. Weekend availability a must.
EVERYDAY ESSENTIAL TASKS
Monitor patron behavior and level of intoxication.
Identify and provide early warning for sketchy behavior
Use eye contact and body language to let troublesome patrons know that their conduct is reaching the threshold for unacceptable behavior.
Warn patrons who are exhibiting objectionable behavior with a well-timed and discreet comment to resolve objectionable behavior in early stages.
Remove obnoxious and offensive persons.
Maintain professionalism at all times and especially when asking patrons to leave.
Use force only in self-defense or detention for police.
Calls the police to enforce criminal acts, as required.
In collaboration with the Manager, control over-crowding and restaurant intensity.
Under the direction of and in collaboration with the General Manager, writes up incident reports for record-keeping purposes.
Resolves conflicts and restrains anyone who gets into a fight, takes care of patrons' welfare
Resolve guest problems whenever possible and direct communication with manager
Reporting pressing security-related matters to the General Manager and local authorities as needed.
Other various tasks as assigned
Comply with all Company safety and health policies and procedures
SKILLS & EXPERIENCE
High school diploma or equivalent required
Valid State Driver’s License.
Valid State Security Guard Card License.
Ability to maintain professional demeanor in stressful situations
Excellent communication skills – verbal and listening
A desire to help where needed and work as part of a team
Passion for providing extraordinary service
The ability to thrive in a fast-paced environment
Flexibility to work a variety of shifts
PHYSICAL & MENTAL REQUIREMENTS
Occasional reaching with hands and arms, stooping, kneeling, crouching, and crawling.
Ability to remain in a stationary position, often standing or sitting for prolonged periods.
Ability to move or adjust objects weighing up to 100 pounds.
Ability to ascend or descend ladders, stairs, scaffolding, ramps, poles, etc.
Repeat motions that may include using various body parts
Ability to move in different positions to accomplish tasks in various environments, including low temperatures, high temperatures, outdoor elements, noisy environments, enclosed spaces, etc.
Able to comply with and enforce all health, safety, and personal hygiene policies and standards.
PERKS
Discounts on merchandise as well as food and beverage at our restaurant locations.
ABOUT ALVARADO STREET BREWERY Alvarado Street Brewery was founded by father-son duo John and J.C. Hill in March of 2014. What started as a neighborhood brewery restaurant in Downtown Monterey has evolved into four locations dedicated to serving Monterey county’s locals and visitors alike. Our production brewery & tasting room opened in the Spreckels Junction area of Salinas in 2016. In early 2018 we opened our R&D pilot brewery and bistro in Carmel-by-the-Sea, known as the “Stro”. Most recently in November of 2022, we opened Alvarado Street Brewery & Taproom, an art deco styled restaurant and bar in the center of Oldtown Salinas.
We are committed first and foremost to the community we serve. Beer is a common thread that brings people together of all backgrounds and walks of life, and we welcome everyone through our doors. As an employer, we strive to ensure an equitable working environment that’s centered on inclusion and diversity. As a community partner, we engage with local nonprofits and environmentally focused organizations to be a great steward of the beautiful area we call home.
EQUAL OPPORTUNITY EMPLOYER Alvarado Street Brewery & Bistro provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, creed, gender, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition including genetic characteristics, sexual orientation, citizenship, pregnancy, childbirth and related conditions, military or veteran status, gender identity, gender expression, gender transitioning/transitioned, or any other consideration made unlawful by federal, state or local laws.
