7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.
Responsibilities
The Area Leader is responsible for directly driving sales and profits for a multi-unit area of store locations. Oversees and ensures that the overall condition of all stores comply with company standards including but not limited to cleanliness, food services, store and food sanitation, customer service and merchandising – thereby maximizing store profitability, expense control, inventory levels and shortage control – assures every experience is fast, friendly, and delicious. The Area Leader fosters a coaching environment where team members want to excel and are recognized for their achievements.
Drives sales and profits for a large scope of high volume, complex locations
Coaches/develops General Managers on establishing plans to help them achieve goals
Conducts regular store visits in accordance with Playbook to ensure compliance with all company policies and procedures
Ensures that all labor management tools are effectively implemented and that labor targets are achieved. Ensures that allocated store staffing hours are properly scheduled to provide the best level of customer service
Conducts, attends, and actively participates in monthly regional meetings as per the Playbook
Engages with merchandising team to suggest ways to increase sales, expand markets, and promote business
Plans and implements marketing campaigns and sales promotions, and oversees merchandise displays to meet all operational excellence goals
Monitors all store activities to ensure that customers receive exceptional customer service
Builds strong, sales focused teams through recruiting, hiring, training, and coaching to develop top performing team members
Coaches and supervises team members in all store responsibilities
Coaches and assists team members on how to handle difficult and complicated situations, including employee disciplinary action
Ensures all human resources policies and procedures are timely and accurately administered, including performance reviews, compensation transactions, new-hires, terminations, leaves, employee relations, safety and legal compliance matters
Encourages and champions multi-unit store locations in providing friendly customer service in greeting and assisting customers, and responding to customer inquiries and concerns
Serves customers by maintaining our philosophy, supported by a value proposition that every experience will be fast, friendly, and delicious
Maintains 100% in-stock operational excellence on top selling items
Ensures store operations are current on product offerings and promotions
Follows company dress code standards as applicable to Area Leaders
Performs any other duties as needed for effective and efficient operations of assigned store locations
Ensures work attendance in compliance with Company expectations.
Qualifications
Education and Experience
High school diploma or GED required; bachelor’s degree preferred. A minimum of 3 years of management experience required. Must be authorized to work in the United States.
Knowledge and Skills
Strong proficiency in Microsoft Office (Word, Excel, PowerPoint). Ability to read, review, and interpret financial statements and other reports and documents to affect change. Demonstrated skills in leadership and customer service. Demonstrated ability to develop and promote team members. Excellent oral and written communication and interpersonal skills are required. Proficient accounting skills. Ability to exercise sound judgment and work with minimum supervision. Knowledge of PDI/Verifone/Topaz preferred.
Physical Demands
While performing the duties of this job the employee is regularly required to stand, sit and walk. The employee is occasionally required to climb or balance on a ladder and/or stool, kneel or crouch. The employee must occasionally lift or carry up to 50 pounds; push or pull up to 128 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Essential functions are job duties that an employee must be able to perform with or without reasonable accommodation. All the responsibilities listed above are considered essential job functions to this position.
Advertising Description Advertising Description
Are you looking for an exciting fast-paced work environment where you will directly oversee 12-14 store locations? Do you take pride in training your employees in order for them to be able to provide exceptional customer service? As a valued member of the team, you’ll witness first-hand why we has the best customers and employees around!
What we bring:
A focus and dedication to your success! We are committed to our Area Leader training program participants receiving proper training through our in-depth training program that typically lasts 12 months.
The career growth potential in this position is incredible! The Area Leader position results in a key operation role. Within 2-5 years, AL’s can take their career paths in many directions suited to their career desires.
Company vehicle for business use as an Area Leader upon being appointed to take over a district.
Our benefits include:
401k plan
Coverage in medical, dental, life, and vision insurances available
Paid vacation and sick pay plans
Paid holidays
Bonus potential
Tuition reimbursement and adoption assistance
What you bring:
Staffing, training, and supervising Store Leaders
Implementing merchandising programs, controlling cash and inventory, motivating and teambuilding, and promoting excellent customer service
A focus on profit and loss management including budget planning, maximizing sales, and controlling expenses.
Setting performance goals and objectives while monitoring results with upper management
A 4-year degree from an accredited college or university in a related field or 5+ years of experience managing district or regional operations for retail/commercial, or a large single commercial store with multiple managers and 100+ employees.
The ability to relocate upon completion of training
A valid Driver’s License from the state of residence while maintaining automotive liability insurance during course of employment.
The ability to multi-task, being self-motivated, performing repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds.
If you enjoy working as a multi-unit operations manager, then this is the position for you. Having previous multi-unit management experience is preferred. If you are ready to join an industry leader, apply today!
7-Eleven, Inc. is an Equal Opportunity Employer and is committed to workplace diversity.
A copy of the complete job description, which includes the minimum requirements and essential functions of the position, is available here: Full Job Description.
If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.
For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.