45Drives Technical Support Team Lead
Location: Wilmington, North Carolina Type: Full-Time, Permanent (40 hours/week) Work Style: In-Office Salary: $60,410–$75,100 USD + Benefits + 401(k) Start Date: ASAP
Lead a Technical Team Supporting Customers Around the World
45Drives is looking for a Technical Support Team Lead who can coach people, solve technical problems, and help build a strong customer-focused team.
This role is ideal for someone who enjoys helping others grow while still staying connected to technology and troubleshooting. You’ll lead a technical support team that works with enterprise storage systems, Linux environments, and customers solving large-scale data challenges.
You don’t need to know everything on day one — but you should enjoy learning, mentoring, communicating clearly, and helping teams perform at a high level.
Why People Join 45Drives
At 45Drives, your ideas matter. We move quickly, work collaboratively, and give people the opportunity to make a real impact without layers of bureaucracy.
You’ll work directly with smart, motivated people solving interesting technical problems for organizations around the world — all while being part of a company that genuinely values culture, growth, and transparency.
We’re proud to offer:
And you get to live in Wilmington, NC — with beaches, boating, great restaurants, and a growing tech community nearby.
What You’ll Do
As the Technical Support Team Lead, you’ll support and guide a team responsible for helping customers troubleshoot and optimize storage solutions.
Your day-to-day work may include:
This is a leadership role, but it’s also hands-on. You’ll work closely with both people and technology.
What We’re Looking For
We’d love to hear from you if you have experience in areas like:
You do not need to check every box to apply.
Strong communication, adaptability, leadership potential, and a willingness to learn are just as important to us as technical experience.
About 45Drives
45Drives builds large-scale open-source data storage solutions used by organizations around the world.
Our systems help customers manage massive amounts of data at a fraction of traditional enterprise storage costs. We work with research institutions, media organizations, AI companies, and some of the most innovative tech teams globally.
Learn more at:
www.45drives.com
Ready to Apply?
If you’re excited about leadership, technology, problem-solving, and helping build a strong team culture, we’d love to hear from you.