Manager / Senior Officer, Anti-Fraud & Analytics Investigations Team, Group Wholesale Banking

Company: 1011 United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

UOB Group Wholesale Banking helps companies and institutions optimize their business operations and cash flow, manage risks, expand into new markets and manage their capital needs by providing tailored financial solutions, services and sector insights. We develop trusted partnerships by focusing on our clients’ long-term interests and by helping them meet their strategic objectives. Our unique combination of local, in-country presence and expertise, astute Asian market insights and regional network connectivity enables us to help unlock Asia’s potential for our clients.

The role will be with the Group Wholesale Banking, AFC Ops Anti-Fraud & Analytics Investigations Team.

The selected candidate will be assigned to the Anti-Fraud & Analytics (AFA) Investigations Team (“the Team”) whereby its key responsibility is to conduct investigation / reviews on customers’ profiles and transactions in relation to financial crime risks from scams, frauds and system alert triggers. This includes, but is not limited to, response to scams response and investigations, investigations on alert triggers, fund recovery actions, detection of anomalous transactions and providing recommendations on appropriate account strategies to mitigate the Anti-Fraud/AML/CFT risks which have been identified. At times, the Team may also provide advisory support and guidance to the Business Units (“BUs”) in compliance with the Bank’s Anti-Fraud/AML/CFT Procedures and other legislative requirements.

The role entails:

• To work on a rotating shift basis during business hours.
• Performing detailed investigations from Scam alerts by corporate customers and from system alert triggers.
• Performing account / transaction reviews upon financial crime trigger events, which may include notifications from law enforcement (Singapore Police Force), MAS enquiries, Group Compliance (“GC”) triggered reviews.
• Reaching out to Relationship Managers (“RMs”)/BUs to obtain clarification and supporting documents to corroborate suspicious transactions / documents provided;
• Completion of appropriate account strategies (retain / exit / file UAR / impose Hold Codes, etc) to mitigate identified Anti-Fraud/AML/CFT concerns;
• Crafting detailed investigation memos to capture the findings and recommendations upon completion of the reviews;
• Assisting BUs to respond to various enquiries, which may originate from the local authorities or from correspondent banks, over clients which may pose Anti-Fraud/AML/CFT concerns;
• Support the Lead to appraise management on operational statistics and areas of interest in AFC systems
• Support IT initiatives.

Purpose

The ideal candidate should be passionate and a motivated individual to be a part of Group Wholesale Banking (GWB) Anti-Financial Crime Operations (AFC Ops) focusing on the management of fraud and financial crime risks.

Principal Responsibilities

• To support the development of the Anti-Fraud and Analytics team into a team of excellence in solutioning, improving and managing fraud risks within GWB.
• To support the collaboration with Lead and internal stakeholders
• Ensure timely reporting and escalation of significant risk issues to the Lead.

Job Requirements

The ideal candidate should possess the following qualities:

• Team player with strong inter-personal and communication skills and ability to network, engage and influence business stakeholders independently.
• Excellent written and verbal communication skills.
• Prior working experience in investigations, either within the Banking Industry or in law enforcement, is an advantage;
• Detail-oriented, yet able to think flexibly and independently to resolve problems;
• Emotionally mature and able to communicate maturely and independently with various stakeholders within the Bank;
• Comfortable with handling data, and able to perform functions on Microsoft Suite of applications PowerPoint, Word and Excel, such as Vlookup, Pivoting and generating various graphs / charts, etc;
• Attentive to details with a strong sense of responsibility in performing investigations and submitting reports on a timely basis;
• Good command of both written and spoken English. The ability to speak / read additional languages is an advantage.

Additional Requirements

Develop, Engage, Execute, Strategise

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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