Department:
Technology
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
As a Technology Project Manager Global supporting the Agentic AI – ETO Support Pod, you’ll help deliver intelligent AI capabilities that simplify complex internal technology workflows and improve how enterprise Teams operate at scale. This pod focuses on building agent‑led AI solutions that support back‑office and Technology Teams—enabling faster resolution, better efficiency, and more consistent outcomes across platforms. In this role, you’ll manage medium‑ to high‑complexity initiatives end‑to‑end, partnering with Product, Engineering, Data, Security, and Operations Teams to plan roadmaps, manage dependencies, and drive Agile delivery. You’ll bring structure and clarity to execution by tracking scope, timeline, risk, and milestones, while supporting testing, acceptance, and stakeholder alignment throughout the lifecycle. This role offers the opportunity to grow your program management skills within a fast‑moving AI environment, contributing to enterprise technology solutions that directly enable Southwest Teams to better serve Customers every day.
Responsibilities
Knowledge, Skills and Abilities
Education
Experience
Other Qualifications
Southwest Airlines is an Equal Opportunity Employer.
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