PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.
Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow
Requirements
Requirements
Diploma or Degree in Business, Operations Management, Engineering, or a related field
1–3 years of experience in customer service, operations, or technical support environments
Prior experience in coordinating or leading technicians / ground operations teams is an advantage
Strong problem-solving skills with the ability to manage complex operational issues and escalations
Comfortable working with data, including reporting, analysis, and identifying trends to drive improvements
Good organisational and workload management skills, with the ability to handle multiple priorities in a fast-paced environment
Proficient in Microsoft Excel and reporting tools (e.g. Google Sheets, dashboards); familiarity with CRM or ticketing systems is a plus
Experience in start-up environments will be a plus
Hands-on, proactive, and able to work independently with minimal supervision