WAE - Help Desk
Wages as Earned (Fixed Term)
LSUAM ORED - SSPI - NISC - LEO - Help Desk (Jared Chase Kingsley (00007164))
0402 William P. Johnston Hall - Office
Temporary
WAE (temporary, part time) position within the LEO group to provide technical support for the joint LSU and FBI DOJ projects. Technical support operators are responsible for fielding calls, emails, and voicemails to provide technical assistance to our users.
Description of work: Technical support operators are responsible for fielding calls, emails, and voicemails to provide technical assistance to our users.
Minimum Qualifications:
Bachelor’s degree
LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply—a degree is not required as long as the candidate meets the required years of experience in the job description.
Please attach ALL required documents under the "Resume/CV" section of your application.
Due to the nature of the position and/or position responsibilities this position shall be subject to pre-employment screenings as required by LSU.
For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu.
For questions or concerns regarding the status of your application or salary ranges, please contact Jared Kingsley at jkings5@lsu.edu.
May 19, 2026
September 19, 2026
Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.
For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.