Patient Service Rep I

CORE COMPETENCIES:

• Knowledge of the activities of the Division in order to perform necessary clerical functions and requirements of the organization, including knowledge of hospital policies and third-party payers.
• Ability to effectively present information in one-on-one and small group situations.
• Ability to perform basic math functions, compute rates, ratios, and percents, and to interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in situations with limited standardization.
• Ability to operate a computer, photocopier, and other standard office equipment.
• Ability to sort and file materials correctly by alphabetical or numeric systems.
• Ability to establish and maintain effective working relationships with patients, employees, and the public.
• Ability to communicate English orally and in writing with people from various educational levels and backgrounds, as well as the ability to speak clearly and concisely.
• Ability to plan, organize, coordinate, and prioritize work in situations where demands of a diverse nature are involved.

MINIMUM REQUIREMENTS:

• High School diploma or GED and 1-3 years of general work experience. AA/AS may be substituted for 4 years of required work experience. A BA/BS may be substituted for up to 4 years of work experience.

Compliance Salary Range Disclosure

Expected Pay Range: $19/hr - $20/hr