Job Description – Sales Operations Director

Report to:

Senior Director, Commercial Excellence, DX platform

Position Overview

We are seeking a results-driven Sales Operations Director to lead commercial operations across RAD, CEP, LBS and BEC. This role will own sell-thru data governance, distributor inventory analytics, order process excellence, and distributor compliance support (CPTK).

The position is critical to enabling data-driven decision-making, inventory transparency, and efficient commercial execution across the DX platform.

Key Responsibilities

1. Sell-thru Data Governance & Reporting (RAD / CEP / BEC)

Own end-to-end sell-thru data collection, cleansing, validation, and reporting
Establish and enforce data governance standards (accuracy, consistency, timeliness)
Develop standardized dashboards and reporting cadence
Identify data issues and drive root cause resolution with commercial teams
Collaborate with BI/IT to enhance automation and reporting efficiency

2. Distributor Inventory Management & DIOH (RAD / CEP)

Lead distributor-level inventory tracking and DIOH calculation
Define and standardize DIOH methodology, assumptions, and governance rules
Provide insights to support sell-in vs sell-thru alignment and inventory optimization
Drive improvement in inventory turnover and working capital efficiency at distributor level

3. Sales Order Process Management (LBS / RAD / CEP)

Own and optimize end-to-end sales order processes, ensuring:
- Data accuracy and process compliance
- Timely processing and fulfillment
- Effective cross-functional coordination
Standardize and maintain order management SOPs and workflows
Identify inefficiencies and drive process improvement and automation
Act as key interface across Sales, Supply Chain, Finance, and Customer Service

4. Distributor Screening (CPTK Compliance Process) – RAD / CEP

Lead execution of CPTK-based distributor screening process
Support channel management teams to ensure distributor compliance with Danaher requirements
Ensure proper documentation, process adherence, and audit readiness
Maintain and update distributor qualification records and master data