Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : Agentforce
Good to have skills : NA
Minimum 15 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Salesforce AI Engineer, you will provide technical leadership and architectural direction across large Salesforce programs. You will guide multiple teams on technical strategy, solution design, delivery governance, and innovation initiatives. The role requires strong expertise in Salesforce Technical Architecture combined with hands-on exposure to Generative AI and emerging technologies.
You will be responsible for aligning AI-driven solutions with Salesforce platform capabilities and client business objectives, while ensuring scalability, security, and long-term sustainability across engagements.
Roles & Responsibilities:
Professional & Technical Skills:
Must Have Skills
Extensive expertise in Salesforce Technical Architecture.
Strong leadership in technical delivery oversight and architectural governance.
Deep understanding of cloud computing principles and enterprise architecture.
Strong experience with Salesforce integration patterns and data migration strategies.
Proven ability to design scalable and secure Salesforce solutions.
Hands-on experience with:
o Apex
o Lightning Web Components (LWC)
o Salesforce Flows
o Enterprise integrations
Experience with DevOps tools such as Copado or equivalent CI/CD platforms.
Experience implementing Generative AI use cases including:
o Prompt engineering
o Retrieval-Augmented Generation (RAG)
o AI-assisted automation
Strong stakeholder management, communication, and influencing skills.
Certifications Required
Salesforce System Architect – Mandatory
Salesforce Application Architect – Mandatory
CTA – Strongly Preferred
Agentforce Specialist – Preferred
Additional Information:
15+ years of experience in Salesforce Technical Architecture.
Experience managing multiple projects and delivery teams.
Exposure to enterprise-scale Salesforce transformation programs.
15 years of full-time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.