At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Sales Support Specialist

At ABB, we make an impact

At ABB, we help industries operate more efficiently and sustainably — and every one of us contributes to that.

Within our UPS business (Uninterruptible Power Supply), you ensure that customers can rely on a stable and continuous power supply — essential for data centers, industry, utilities, and rail.

You will have the opportunity to take ownership, work in a close-knit team, and directly contribute to customer satisfaction and operational performance.

Join ABB and help keep the world running.

At ABB, we are driven by care, courage, curiosity & collaboration.

🚀 Your role at a glance

As a Sales Support Specialist – Customer Support, you are the key link between the customer and the organization.

You ensure that customer inquiries, orders, and administrative processes run smoothly and accurately — from request to invoicing.

Together with Sales, Operations, and Supply Chain, you create a seamless customer experience.

💡 What will you do?

In this role, you combine customer interaction, coordination, and administrative work within a technical environment.

🎯 Key responsibilities

Customer Support & Order Management

Coordinate and resolve customer inquiries in collaboration with internal teams
Process and follow up on orders (quotations, planning, and invoicing)
Ensure timely and accurate order handling
Act as the main point of contact and escalation point for customers

Customer experience & communication

Proactively inform customers about the status of their requests
Ensure a consistent and positive customer experience
Align closely with Sales, Service, and Supply Chain

Data & performance

Analyze forecasts and sales performance
Prepare reports and share insights
Contribute to continuous process improvement

🤝

At ABB, we make an impact

At ABB, we help industries operate more efficiently and sustainably — and every one of us contributes to that.

Within our UPS business (Uninterruptible Power Supply), you ensure that customers can rely on a stable and continuous power supply — essential for data centers, industry, utilities, and rail.

You will have the opportunity to take ownership, work in a close-knit team, and directly contribute to customer satisfaction and operational performance.

Join ABB and help keep the world running.

At ABB, we are driven by care, courage, curiosity & collaboration.

🚀 Your role at a glance

As a Sales Support Specialist – Customer Support, you are the key link between the customer and the organization.

You ensure that customer inquiries, orders, and administrative processes run smoothly and accurately — from request to invoicing.

Together with Sales, Operations, and Supply Chain, you create a seamless customer experience.

💡 What will you do?

In this role, you combine customer interaction, coordination, and administrative work within a technical environment.

🎯 Key responsibilities

Customer Support & Order Management

Coordinate and resolve customer inquiries in collaboration with internal teams

Process and follow up on orders (quotations, planning, and invoicing)

Ensure timely and accurate order handling

Act as the main point of contact and escalation point for customers

Customer experience & communication

Proactively inform customers about the status of their requests

Ensure a consistent and positive customer experience

Align closely with Sales, Service, and Supply Chain

Data & performance

Analyze forecasts and sales performance

Prepare reports and share insights

Contribute to continuous process improvement

Sales Support Specialist UPS

At ABB, we make an impact

🚀 Your role at a glance

💡 What will you do?

🎯 Key responsibilities

🤝

Sales Support Specialist UPS

At ABB, we make an impact

🚀 Your role at a glance

💡 What will you do?

🎯 Key responsibilities

🤝

✅ What you bring

🧭 Practical information

🌱 What makes this role attractive?

🎁 What we offer

🌍 About ABB

👋 Ready to take ownership?

ABB

ABB

Benefits

ABB