Customer Service Representative

• Work environment is an office setting. Areas are clean, ventilated, and well lit. Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
• CSR call areas can be noisy, and work may be repetitious, with little time in between calls, while still providing excellent service. Calls may be evaluated to ensure high standards.
• Extended periods of sitting, typing, and screen time.

MINIMUM JOB REQUIREMENTS:

• Ability to read, write, comprehend and communicate in English and Spanish.
• High school diploma or equivalent preferred.
• 2 years of Customer Service experience
• High volume call center experience a plus
• Experience with MS Word, Excel, and email preferred. Typing and 10-key skills are required.
• Excellent organization and communication skills.
• Ability to analyze and solve problems. Gather data, compile information, and prepare reports.

What we offer:

• Medical, Dental and Vision Benefits
• Paid Time off and Holiday Pay
• 401k Program
• Year-Round Full Time Stable work

Vision of the Future

Our Goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees, always relying on our operating values as the foundation of our existence.

Statement of Operating Values

Our values are the foundation of our culture. They define the priorities and boundaries for everything we do. They are listed in order of importance to serve as a decision-maker tool for each employee. Through adherence to our values, we can empower and operate decentralized.

• Safety - We strive to ensure complete safety for our employees, our customers and the public in all our operations. Protection from incidents or injury is paramount in all we do.

• Integrity - We define integrity as “saying what you will do and then doing it”. We keep our promises to our customers, our employees and our stockholders. Do the right thing at the right time, for the right reason.

• Customer Service - We provide our customers with the best possible service in a courteous, effective manner showing respect for those we are fortunate to serve.

• A Great Place to Work - We maintain a growth culture where our employees can maximize their potential, personally and professionally. Our objective is to provide an inclusive environment where people enjoy what they do and take pride in their work. We wish to embody a work hard, play harder culture.

• The Premier Waste Services Company in the U.S. and Canada - We continue to provide superior returns, remain environmentally responsible and continue to grow in discipline way, deploying resources intelligently and benefitting communities we live in. We remain a “different breed”.

Join us!
Waste Connections is looking for a talented Customer Service Representative to join our team in Pendleton, OR.

To be considered for any of our current openings you must complete an application at www.wasteconnections.com . Application information and additional instructions can be found once you select your position of interest.

We offer excellent benefits including medical, dental, vision, flexible spending account, long-term & short-term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". A link to our benefits overview can be found here: https://careers.wasteconnections.com/why-waste-connections

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

The Washington State Pay Range for New and Current Employees is $20.77 to $24.39/HR.