Commissions Analyst

KEY RESPONSIBILITIES

Commission Processing & Accuracy

• Own the end-to-end monthly commission calculation process for approximately 80 sales reps (AEs, Sales Managers, ISRs, SEs, CSMs, etc) across ~5 distinct compensation structures by role.
• Audit and QA all commission data prior to submission — cross-referencing Salesforce data, comp plans and any applicable SPIFs, accelerators, or manual adjustments.
• Submit finalized commission payroll data to the appropriate internal stakeholder (Finance / Payroll) by the established monthly deadline.
• Maintain a living log of adjustments, retroactive corrections, and exception approvals for audit trail purposes.

Rep-Facing Statements & Communication

• Generate and distribute monthly commission statements to all ~80 reps in both Excel and Google sheets, ensuring each statement is accurate, clearly formatted, and rep-friendly.
• Field inbound questions and disputes from reps on an ad hoc basis during designated availability windows — acknowledging all inquiries within 24–48 hours with full responses delivered within 72 hours.
• Maintain a structured inquiry log to track recurring issues, escalations, and resolution timelines, and surface patterns to leadership.

Accounting & GAAP Reporting Support

• Provide the Accounting team with monthly commission accrual estimates and actuals to support GAAP-compliant expense recognition.
• Prepare and deliver any supplemental commissions data needed for financial close, audits, or board-level reporting.
• Collaborate on commission-related journal entries and variance analysis as needed.

New Hire Comp Plan Administration

• Partner with HR and Sales Leadership to generate individualized compensation plan documents for new hires.
• Manage the distribution and acknowledgment workflow for comp plans, ensuring signed copies are collected and filed in a timely manner.
• Maintain a current, version-controlled library of all comp plan templates by role.

Process Improvement & Documentation

• Identify and flag inefficiencies in the commission calculation or distribution workflow and propose process improvements.
• Maintain thorough documentation of all calculation methodologies, plan rules, and system dependencies so processes are repeatable and auditable.
• Support the buildout or refinement of commission tooling (Excel, Google Sheets, or dedicated commission software) as the business scales.

This is a part-time contract role. Hours beyond 20/week require written prior approval.

OpenSpace welcomes employees from varied backgrounds and walks of life, and it’s reflected in our diverse community. OpenSpace is proud to be an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.