

CIO Office Service Manager
Your role & work environment
As part of the CIO Office Team, as CIO Office Service Manager, you will be managing a variety of Programs, including Sourcing, Service Level Management and Regulatory Programs within the CIO Department in collaboration with the respective stakeholders.
Further you will be supporting on KPIs and metrics in relation to both the programs and the Tech Strategy in general.
On a day to day basis this means that you will both drive and support various programs at the same time, gather and report high quality information and metrics to ensure informed decision making and prepare meetings and presentations. You will actively propose and contribute to continuous improvements and ensure timely and successful delivery.
Your key responsibilities
1. Lead and Deliver Strategic Programs, and Sourcing initiatives
2. Support Decisions with Analysis and Risk Management
3. Coordinate and Communicate with Stakeholders
We look for
A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.
As a CIO Office Service Manager you will also need:
We offer you
We redefine banking. What about you?
There has never been a more interesting time to work at ING. We’re on a journey that’s centred around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that!