Job Title: Night Auditor

JOB DESCRIPTION

The Night Auditor is responsible for overseeing front desk operations during overnight hours, ensuring accurate financial reconciliation, and providing exceptional guest service. This role plays a key part in maintaining hotel security, handling emergencies, and preparing daily reports to ensure a smooth transition to the morning team.

JOB OVERVIEW/RESPONSIBILITIES

Front Desk & Guest Services

Greet guests and handle late-night check-ins and early-morning check-outs
Respond to guest inquiries, complaints, and service requests during overnight hours
Provide professional assistance in emergency situations, including medical incidents and facility alarms

Night Audit & Financial Reconciliation

Review daily transactions and reconcile guest accounts with accuracy
Post room charges, taxes, and additional fees correctly to PMS
Verify all front desk transactions and ensure accurate system postings

Reporting & Handover

Prepare daily audit and financial reports
Ensure a clear and accurate handover to the morning shift team

Security & Property Monitoring

Monitor hotel security systems and conduct overnight safety checks
Maintain a safe and secure environment for guests and staff

Operations Support

Support overall front desk operations during night shifts
Ensure smooth hotel operations throughout the overnight period

Training and support will be provided to help you succeed in the role.

REQUIREMENTS

【Must】

Experience
- Ability to work independently during overnight shifts
- Experience working in a customer-facing role during late-night or early-morning hours
Education and Qualification
- Valid working visa in Japan
- Valid Driver’s License (Japanese, international, or foreign driver’s license with an official Japanese Translation)
Skills
- Strong attention to detail and accuracy in financial and operational tasks
- Ability to manage time efficiently and prioritize tasks during overnight hours
- Basic computer skills and confidence using hotel systems

Job Title: Night Auditor

JOB DESCRIPTION

JOB OVERVIEW/RESPONSIBILITIES

Front Desk & Guest Services

Greet guests and handle late-night check-ins and early-morning check-outs
Respond to guest inquiries, complaints, and service requests during overnight hours
Provide professional assistance in emergency situations, including medical incidents and facility alarms

Night Audit & Financial Reconciliation

Review daily transactions and reconcile guest accounts with accuracy
Post room charges, taxes, and additional fees correctly to PMS
Verify all front desk transactions and ensure accurate system postings

Reporting & Handover

Prepare daily audit and financial reports
Ensure a clear and accurate handover to the morning shift team

Security & Property Monitoring

Monitor hotel security systems and conduct overnight safety checks
Maintain a safe and secure environment for guests and staff

Operations Support

Support overall front desk operations during night shifts
Ensure smooth hotel operations throughout the overnight period

Training and support will be provided to help you succeed in the role.

REQUIREMENTS

【Must】

Experience
- Ability to work independently during overnight shifts
- Experience working in a customer-facing role during late-night or early-morning hours
Education and Qualification
- Valid working visa in Japan
- Valid Driver’s License (Japanese, international, or foreign driver’s license with an official Japanese Translation)
Skills
- Strong attention to detail and accuracy in financial and operational tasks
- Ability to manage time efficiently and prioritize tasks during overnight hours
- Basic computer skills and confidence using hotel systems

Night Auditor

Night Auditor

Hokkaido Tracks

Hokkaido Tracks

Benefits

Hokkaido Tracks