Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description: Vice President for L2 Application Production Support (Regional Banking) within the Corporate Banking domain, responsible for stability, availability, and performance of mission‑critical global banking applications. Scope of work includes production incident management, problem management, and service governance.
The hire will acts as a senior escalation point for business, technology, and regulatory stakeholders who is required to collaborate closely with regional and global application development teams and business stakeholders to ensure alignment on service stability, delivery priorities, for issue resolution; Strong technical depth, leadership maturity, proactive mindset, and operational flexibility is expected. Role operates in a 24x7 support model, including shift work, weekends, and public holidays.
This role is a senior individual contributor position with deep technical and operational ownership and does not include people management responsibilities.
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