You own how new customers turn into activated, completing, retaining clients.
The Seat
Day one, you inherit a newer product offering, paying customers already in the door, and a 30-60-90 day window that is currently doing too much work on instinct.
You build the operating layer that turns "they paid" into "they finished, they renewed, they referred." You own the kickoff, the first deliverable, the proof point, the save when it wobbles, and the metric that says onboarding worked.
You report into senior onboarding leadership. You run a small team and grow it as the product line grows. You ship changes this week, not next quarter.
The Company
AI Acquisition is a multi-8-figure ARR business with 200+ team members, bootstrapped and profitable.
We launch and scale information and software products on a marketing and sales engine refined across 12 product launches and $100M+ in ad spend.
This seat sits inside the onboarding org and is dedicated to a newer product line where distribution is solving itself faster than onboarding can keep up. Your job is to close that gap before churn or refunds eat the unit economics.
What You Actually Do
Why This Seat is Worth Taking
You will probably not fit if:
Requirements
Qualifications & Experience
Personal Attributes
Benefits