We are looking for an experienced Sales Operations Executive to manage end‑to‑end order processing (order punching) in SAP, support the sales team, and ensure accurate and timely execution of customer orders. The ideal candidate should have strong working knowledge of Excel, hands‑on experience in sales operations, and exposure to SAP, which will be a key advantage.
Key Responsibilities
Punch and process customer sales orders in SAP accurately and within defined timelines
Coordinate with Sales, Supply Chain, Logistics, and Finance teams for smooth order execution
Monitor order lifecycle from order creation to dispatch and billing
Maintain and update order data, pricing, schemes, and customer information in SAP
Prepare daily, weekly, and monthly MIS reports using Advanced Excel
Track pending orders, deliveries, and invoicing; resolve discrepancies proactively
Support sales teams with data analysis, order status updates, and operational queries
Ensure compliance with internal SOPs, approvals, and audit requirements
Required Skills & Qualifications
5+ years of experience in Sales Operations / Order Management
Strong hands‑on experience in Order Punching / Order Processing
SAP experience is an advantage (SD module preferred)
Excellent knowledge of MS Excel (VLOOKUP/XLOOKUP, Pivot Tables, formulas, data analysis)
Good understanding of sales processes, pricing, and commercial operations
High level of accuracy, attention to detail, and process orientation
Strong coordination and communication skills
Preferred Characteristics
Experience working in FMCG / Pharma / Distribution‑driven businesses
Ability to handle high volumes of orders under tight timelines
Problem‑solving mindset with a customer‑first approach
Comfortable working with cross‑functional teams
The base pay for this position is
N/A
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Sales Support & Administration
DIVISION:
EPD Established Pharma
LOCATION:
India > Mumbai : BKC Building
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)
