What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally — no matter if they are apprentices or managers.
Make our claim your challenge — whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day — and help us expand our innovation leadership.
About Your Workplace
Based at our Scoresby office, the Customer Solutions team plays a vital role in delivering the premium service experience Miele customers expect. As a Customer Solutions Specialist, you will work closely with consumers, retail partners, service partners and internal teams to resolve enquiries and service disruptions.
This role is focused on creating exceptional customer experiences through high-quality solutions, proactive communication and effective case management.