Support Center - Irving
The Set-up Specialist’s responsibility is the completion all activities required for a new store, relocation, remodel or other type of project from fixture installation through soft opening and the implementation of all MIK SOP’s and Best Practices.
Within the Store Planning Department, the Specialist implements, produces, monitors, and maintains all projects, programs, documents, and functions assigned in assisting their assigned Manager in the performance of his or her duties.
Major Activities
Guides and trains the store management team and the entire store staff on all aspects of the project execution as the process expert. Specifics include:
Planogram Execution – Train, supervise and inspect the setting of over 600 merchandise planograms
Freight Flow – Direct the distribution of freight on the sales floor to ensure that it flows in an organized manner and train the Replenishment Team to facilitate prompt stocking
Stocking – Direct and train in the stocking of the sales counters, walls and promotional fixtures. Ensure the proper execution of overstocks and complete the training of the Michaels Directed Replenishment initiative.
Directed Replenishment – Train and supervise the Store Team in the set up and completion of the Directed Replenishment Process per SOP standards
Store Completion – Direct and train in the detailing of the sales floor to merchandise standards and visual guidelines.
Minimum Education
Minimum Special Certifications or Technical Skills
Minimum Type of Experience the Job Requires
Preferred Education
Preferred Special Certifications or Technical Skills
Preferred Type of Experience the Job Requires
Five or more years of successful leadership / training experience in store management at assistant level or higher.
Experience with the policies, programs and procedures associated with the operation of a Michaels store to include:
Effective written and verbal communication skills
Physical Requirements
Work Environment
Shifts will include day and overnight shifts as each individual project type requires
Shifts will include day and overnight shifts as each individual project type requires
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).