Salesforce Platform Manager

Salesforce Platform Manager1

Key Responsibilities:

• Own platform health, environment strategy, and production stability
• Manage end-to-end Salesforce releases (seasonal + CI/CD via Copado)
• Lead sandbox management, refresh cycles, and data masking
• Define and enforce CI/CD, version control, and deployment best practices
• Design federated development model for multi-team scalability
• Govern Agentforce and Data Cloud integrations
• Establish and lead platform governance (CoE, standards, security, tech debt)
• Act as primary contact for critical incidents & Salesforce support

Must-Have Skills:

• 5+ years in Salesforce Platform Management / Architecture
• Strong expertise in Copado (CI/CD & release management)
• Deep knowledge of Salesforce architecture, environments & governor limits
• Hands-on with Apex, Lightning (LWC/Aura), SOQL/SOSL
• Experience managing business-critical production environments
• Strong stakeholder communication & problem-solving skills

Good-to-Have:

• Experience with Salesforce Data Cloud
• Knowledge of Agentforce / AI-driven workflows
• Salesforce certifications (App Builder / Deployment Designer)