Our Incora Story is really taking off – we’d love you to join us for the journey.
We are currently seeking an exceptional customer service professional to join us as a Department Manager
As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.
The Department Manager is accountable for supervising assigned warehouse personnel, functions, and activities, which may include one or more of the following areas: Receiving, Pulling, Bagging, Shipping, Kits & Government, Inventory Control, Customer Service, and/or as applicable, Facility departments and personnel. Oversight includes but is not limited to ensuring all products are received in good condition; traceability is secured; documentation and handling of product is in accordance with ISO9100; products are stored and preserved appropriately; and packaged, shipped, labeled and/or assembled in accordance with Incora standards, and customer requirements; as well as periodic and annual cycles counts, as applicable.
The Department Manager will be responsible for managing the day-to-day activities, personnel, training and certification renewal procedures and records; as well as continuously evaluating the Warehouse efficiencies, staff, and work assignments to meet or exceed Incora’s Quality commitment to provide on-time and error-free management and delivery of products to our customers.
Experience
Minimum of 3-5 years’ experience in multiple functions of warehouse or inventory management departments, with a minimum of 1 year within a lead position required
Proven knowledge of the safety and legal documentation processes for handling related warehousing activities, including governmental regulations and ITAR
Demonstrated knowledge and application of AS9100 standard and procedures
Demonstrated leadership and administration skills and abilities
Demonstrated strong motivational skills and effective team building capabilities
Demonstrated ability to teach and train varying levels of employees by utilizing multiple methods of training and resources (such as on the job training, reading materials, testing, etc.) to ensure compliance with Incora
Work Instructions, specific customer requirements, and safety requirements
Proven ability to be alert and aware of safety issues, identify opportunities for improvement, implement and communicate safeguards, and always apply safety standards
Proven ability to effectively manage and train others to excellence
Demonstrated ability to resolve crises and engage in successful decision making/root cause analysis procedures
Demonstrated ability to efficiently coordinate working with internal and external customers and vendors
Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity
Most importantly you will be passionate about our Incora Values and exceeding customer expectations.
What Incora can offer you:
So, if you feel you have all of this, and want to be part of developing the Incora Story apply now we can’t wait to hear from you
The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. This is not a contract, expressed or implied.
“Incora” is an operating name used by several related companies, including but not limited to Haas Group International, LLC; Pattonair USA, Inc.; and Wesco Aircraft Hardware Corp. Each of these companies is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status. In compliance with the Americans with Disabilities Act, we are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need an accommodation to apply for a position or to perform the essential functions of the role, please contact Human Resources at benefits@incora.com.