We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You'll Be Doing
As a Market Data Support Specialist, you'll play a critical role in ensuring the seamless delivery and integrity of real-time and historical financial data across CIBC's trading and investment teams. You'll work closely with traders, portfolio managers, quantitative analysts, IT professionals, and external data vendors to monitor and optimize data feeds, troubleshoot issues, and maintain robust market data infrastructure. Your expertise will help bridge communication between internal stakeholders and external exchanges, ensuring the firm’s data usage remains compliant and efficient. You'll be responsible for managing vendor relationships, maintaining entitlements, and supporting exchange audits, all while leveraging your technical skills to support and enhance market data platforms.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you'll be on-site full-time.
How You'll Succeed
Data Flow Monitoring & Troubleshooting - Oversee low-latency market data feeds, promptly identify and resolve latency issues, and investigate packet drops or missing ticks to ensure data accuracy and reliability.
Vendor & Exchange Management - Act as the primary contact for external data vendors and exchanges, manage entitlements and permissions, and support the negotiation of licensing agreements.
System Maintenance & Optimization - Maintain and optimize infrastructure related to market data platforms and servers, including Bloomberg, Refinitiv, and proprietary order management systems.
Compliance & Governance - Ensure all data usage complies with exchange policies and licensing agreements, and assist with exchange audits and documentation.
Technical Support & Automation - Utilize scripting languages for data extraction, automation, and reporting to enhance operational efficiency.
Who You Are
You can demonstrate hands-on experience monitoring and troubleshooting market data feeds, using tools like Wireshark, Grafana, and Prometheus to resolve issues quickly. You’re comfortable interfacing with exchanges and data vendors, tracking issues, and managing entitlements and licensing agreements. You’re proficient with market data platforms. You bring experience with Bloomberg Terminal, Refinitiv, B-Pipe, TREP, or similar platforms, and are adept at maintaining related infrastructure on Linux/Unix environments.
You have relevant programming skills. You are skilled in SQL, Python, or VBA for data extraction, automation, and reporting.
You’re detail-oriented and compliance-focused. You understand the importance of adhering to exchange policies, licensing agreements, and supporting audits.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
You're inspired by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
*Subject to program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Expected End Date
2026-06-08
Job Location
Toronto-161 Bay St., 4th
Employment Type
Regular
Weekly Hours
37.5
Skills
Agile Thinking, Business Requirements Analysis, Communication, Critical Thinking, Domain Knowledge, Operational Efficiency, Problem Solving, Process Design, Python (Programming Language), Technical Writing