Pylon is an AI-native B2B post-sales and customer support platform that is rapidly redefining how businesses manage post-purchase interactions. By integrating advanced artificial intelligence into the customer support workflow, Pylon enables teams to operate with unprecedented speed and efficiency. Backed by elite venture capital firms including a16z, BCV, General Catalyst, and Y Combinator, the company has secured $51M in total funding to scale its mission.
Operating with a team of approximately 100 people, Pylon prides itself on a high-autonomy culture that favors direct collaboration. The company prioritizes in-person work in San Francisco, creating a vibrant, office-centric environment where engineers and product experts work side-by-side to ship high-impact code. For those who thrive in fast-paced, mission-driven environments, Pylon offers an opportunity to work at the intersection of AI and enterprise software.