E-Commerce Store Manager

Responsibilities

• Oversee all merchandising across the Shopify store, ensuring clear product categorization, intuitive navigation, and up-to-date collections.
• Maintain and optimize the management of 800+ SKUs, ensuring product data accuracy, variant clarity, and inventory integrity.
• Create and implement a plan and process for keeping the e-commerce storefront up-to-date.
• Ensure a visually compelling, on-brand, and conversion-optimized presentation of all product pages.
• Optimize storefront UI/UX to improve discoverability, reduce friction, and guide customers seamlessly through the shopping journey.
• Implement and monitor conversion rate optimization (CRO) initiatives using A/B testing, heatmaps, analytics, and user feedback.
• Collaborate closely with the marketing team to execute seasonal campaigns, product launches, promotions, and homepage refreshes.
• Monitor site performance, user behavior, and key e-commerce KPIs, providing regular reporting and actionable recommendations.
• Troubleshoot, diagnose, and resolve Shopify-related issues and app conflicts quickly and accurately.
• Stay up to date with e-commerce best practices, LLM impact on e-commerce, Shopify updates, merchandising strategies, and emerging digital trends.
• Other duties as assigned.

Benefits

This is a full-time (40–50 hours per week) position that includes the following benefits:

• • Full insurance package including health, dental, vision, basic life, and disability

• Paid time off - accrue three to five weeks annually based on tenure
• Thirteen paid holidays
• Free company product and employee discounts
• Charity match program up to $1,000 toward your favorite approved charity
• Partially paid parental leave
• Annual profit sharing based on company profitability and personal performance
• 401(k) retirement program with up to a 4% company match
• Paid community service day to partner with a local nonprofit
• Up to one week paid leave for an international mission trip
• Additional half-day of PTO to celebrate your birthday and work anniversary
• Tuition reimbursement program to attend college or graduate school
• Join a four-time Inc. 5000 honoree recognized among America's fastest-growing private companies
• A Christ-centered company culture that reflects our mission and honors our team