Servco is looking for a Warranty Associate to join our Servco Quality Division. This position will play a key role in processing warranty claims and provide our dealerships assistance with dealer claims processing.
Review daily claim submission by dealers to ensure necessary information is submitted accurately
Analyze repairs to determine allowable conditions for warranty acceptance based on manufacturer’s guidelines
Determine acceptance or denial of warranty claim
Assist dealers over the phone and via email with questions or corrections to warranty claim
Process claim submissions through Servco and manufacturer’s claim system
Prepare data on Excel spreadsheets for claim payment processing
Review monthly claim submission by Subaru of America to authorize payment
Stay abreast of all warranty policies, warranty claims procedures, and warranty claims systems
Requirements:
High school graduate or equivalent
A.S. Degree in Automotive or related field preferred
Minimum one year of automotive experience performing clerical, service writing, or mechanical work
Basic proficiency in Microsoft Word, Excel, and ten-key
Strong written and verbal communication skills
Ability to multi-task, work independently, and meet deadlines
Excellent organization and analytical skills with strong attention to detail
Auto Dealership Service Clerk – Warranty Administrator – Service Consultant
At Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.
