If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
Additional Qualifications:
This role supports the PLS PolicyCenter Run Team in the production environment, supporting Auto, Property, Powersports, and Umbrella product offerings across Nationwide P&C. The position is responsible for delivering reliable production support solutions using modern digital and cloud-native technologies while helping improve platform stability, observability, and operational efficiency.
The ideal candidate brings strong technical troubleshooting skills, a production support mindset, and the ability to work across teams in a fast-paced enterprise environment.
Key Responsibilities
Provide Level 3 production support for Guidewire PolicyCenter, including incident resolution, defect remediation, and P0/P1 escalations.
Perform root cause analysis and implement sustainable corrective and preventative solutions.
Support monitoring, alerting, dashboards, and observability capabilities using tools such as Splunk, Grafana, and New Relic.
Drive operational improvements through automation, resiliency enhancements, and performance optimization.
Partner with development, infrastructure, and business teams to support stable and secure production operations.
Participate in audit, compliance, and remediation activities.
Preferred Qualifications
4+ years of Guidewire PolicyCenter development and production support experience.
Experience with Guidewire Cloud and cloud deployment concepts.
Strong understanding of Java development, API integrations, and event-driven architectures.
Experience with Kafka, IIB Message Broker, microservices, and CI/CD pipelines.
Working knowledge of Docker, Kubernetes, GitHub, and deployment automation tools.
Experience supporting production environments using DevOps, SRE, and Agile methodologies.
Strong SQL and relational database experience, Oracle preferred.
P&C insurance industry experience preferred.
If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!
As a Software Engineer, you will focus primarily on providing high quality, efficient technology solutions to business partners by crafting new software applications or modifying and/or supporting existing packaged or custom-built applications. In this capacity, you’ll analyze, code, configure, test, debug, document and maintain applications.
Job Description
Key Responsibilities:
Analyses, solutions, develops, tests, debugs, documents and deploys software according to standards in an agile environment.
Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
Uses DevSecOps practices, tooling and techniques.
Drives continuous improvement and learning through ongoing training, practice and innovation.
Manages medium to large project priorities, deadlines and deliverables proactively.
Additional responsibilities may include collaboration across teams and adherence to company standards.
[Include India-specific compliance or domain needs, e.g., DPDPA, RBI, IRDAI]
[Mention collaboration with global teams if applicable]
Qualifications & Experience:
Education:
Undergraduate studies in computer science, management information systems, or other related degree. Technology experience or non-traditional technology certificates can be substituted for an undergraduate degree.
Experience:
Four or more years of analysis and technology experience.
[Optional: Mention exposure to Indian data systems or regulations.]
Technical Skills:
CI/CD
Cloud Computing
Programming Languages
Software Development Life Cycle (SDLC)
Software Engineering
Software Security
Software Testing
Systems Integration
Soft Skills & Attributes:
Strong communication and collaboration skills
Analytical and problem-solving mindset
Ability to work in agile and global environments
Time management and prioritization
Proficiency in one or more programming language such as Java, C++, Python, JavaScript.
Strong knowledge of software development lifecycle.
Proven ability to tackle complex business and development problems.
Ability to thrive in a team environment. Insurance/financial services industry knowledge a plus.
Additional Information:
Reporting Structure:
Reports to Manager or Director.
Location Flexibility:
Hybrid/Remote/In-office with periodic in-office collaboration
Equal Opportunity Statement:
Nationwide is committed to diversity and inclusion. All qualified applicants will be considered without regard to race, gender, disability, religion, or other protected categories.