Admission Assistant

Job Description

• Register inpatient and outpatients using KCIS / HITS system.
• To use card reader to verify patient identification through Mykad.
• New case patient/relative require to filling up details and signing of consent and PDPA form.
• Any changes of patient details require update immediately in KCIS/HITS system.
• Update the progress of admission process in Portal Care Tracker-Business Office.
• Responsible for admission process:

a. ID Band is printed and wearing to patient hand correctly.

b. Bed allocation and patient details in HITS system are updated.

c. Details explanation given to patient based on checklist admission.

• Collect sufficient deposit from patients upon admission and patient failed to pay deposit will be follow up on next day.
• To carried out duties at registration counter accident and emergency area after office hours.
• To check the availability of beds for patients with Bed Management Coordinator
• Accompany patient/relative to the respective ward upon admission.
• Serve with kindness to all patients during their admission to hospital
• To carried out duties as an employee as stipulated in Occupational Safety and

Health Act and Regulations 1994:-
a. To take reasonable care at work for the safety of yourself and other persons;
b. To co-operate with your employer or any other person in the discharge of any duty;
c. To wear or use any protective equipment or clothing provided by the employer.

• To comply with any instruction or measure on occupational safety and health.
• Participate actively in any other new service that is introduced
• Ensure compliance of Patient safety goals as safety improvement measures recommended by World Alliance for Patient Safety (2008)
• Ensure the policies on Patient and Family’s Rights are addressed at all times.
• Ensure all Hospital policies and procedures and Hospital Accreditation are adhered to and records maintained, if and when these programs are implemented.
• Adopt the policies and procedures of
  ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, Malaysian Hospital Accreditation Standards and Joint Commission International Accreditation Standards
• Any appropriate job assigned by Superior

Job Description ​

SPM & above