Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced Senior Jira Administrator/Atlassian Specialist to join our dynamic team on a full-time basis.
Responsibilities
Configure, operate, maintain, and continuously improve Jira-based solutions
Expand and maintain Jira automation
Create scripts using tools such as ScriptRunner
Configure and administer Jira projects, workflows, permission schemes, screens, roles, and user groups
Create and manage dashboards, reports, filters, metrics, and KPIs
Participate in Atlassian architecture and solution design
Configure and support Jira and Confluence solutions
Support rollout activities and system adoption
Analyze and resolve complex technical and process-related issues
Maintain documentation of configurations, processes, and system changes
Support system maintenance, updates, migrations, and production troubleshooting
Ensure stable, scalable, and high-performing Jira operations
Requirements
Strong experience in Jira Administration, ideally with Jira Data Center
Experience with Jira Cloud
Solid knowledge of project configuration, workflows, permission schemes, screen setups, and authorization concepts
Experience with user, role, and group management
Strong understanding of workflow and business process optimization
Experience with Jira automation and scalable process design
Agile experience, including Scrum and/or Kanban
Hands-on experience with Jira plugins such as ScriptRunner, SecureFields, IssueMatrix, Rich Filters, Better Excel
Exporter, Apwide File Field, and X-ray
Experience integrating Jira with Confluence and other Atlassian tools
Experience with REST APIs and system integrations
Ability to create and customize dashboards, reports, filters, metrics, and KPIs
Experience with system updates, data migrations, and troubleshooting in production environments
Strong analytical skills and a structured working style
Ability to work independently and take responsibility for assigned tasks
Understanding of retail processes, especially In-&-Out promotion planning, is a plus
English language at B2 level
Nice to Have
German language skills at B2 level
Experience with both Jira Data Center and Jira Cloud
Experience in retail or promotion planning environments
Experience participating in Atlassian architecture design