Food Services Assistant

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Interacts in a positive, professional manner with patients, visitors and staff. Communicates clearly and professionally to promote both work efforts and problem resolution. Works in conjunction with the Patient Services, Catering, Retail Services and Production staff as part of a team ensuring each delivery is accurately prepared, and on time.
• Follows through with resolving problems as they arise and provides leadership with a full report when issues are identified.
• Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Prepares and serves simple food items as directed by production sheet or menu.
• Delivers trays with accuracy and efficiency to designated locations to achieve established time frame for room service or traditional service meal delivery. Assists with assembling of trays on tray-line as needed. Works in the dish room as assigned.
• Transports pantry supplies, garbage, cardboard, and supplies to designated areas. Maintains clean, orderly storage areas with all food items.
• Retrieves soiled trays, returns carts in a timely manner to appropriate location.
• Performs patient tray setup and ensures all supplies stocked for patient tray line each meal period.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Follows proper procedure in loading and transporting of food delivery carts to prevent spillage and delay of meal delivery to the patient. Accurately maintains food cart delivery log.
• Ensures food served is presented attractively and is held at the proper temperature. Follows all relevant local Food Ordinances including but not limited to, labeling and dating food properly to ensure freshness, properly rotates food items, and ensures all food beyond the expiration date is discarded. Ensures the service area is clean and sanitized.
• Follows the menu paying close attention to details. Reviews menus in advance to ensure supplies are in-house. Utilizes down time for preparation of setups to ensure menus are ready at the specified time.

FINANCE ESSENTIAL FUNCTIONS

• Minimizes food waste through portion control and ensures proper use and storage of food, supplies, and equipment to reduce departmental cost and expenses.
• Utilizes resources with cost-effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Generates and communicates new ideas and suggestions that will improve quality or service.
• Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan (MDP) on an ongoing basis.

SUPPLEMENTAL REQUIREMENTS

• WORK ATTIRE
  • Uniform: Yes
  • Scrubs: No
  • Business professional: No
  • Other (department approved): Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
Travel specifications may vary by department

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No




Work Shift:

4 - Evergreen - All Shifts (United States of America)



Job Category:

Non-clinical

Houston Methodist Baytown Hospital brings the expertise and latest technology of Houston Methodist to Baytown and surrounding counties. The skilled and compassionate physicians, nurses and staff provide unsurpassed medical care in a close-to-home, state-of-the-art facility. Houston Methodist Baytown is committed to meeting the needs of its growing community through the ongoing facilities master plan expansion project, which includes a new, expanded emergency department, a five-story patient tower, outpatient center, renovated Cancer Center, neonatal intensive care unit and the addition of technologically advanced operating rooms.


Houston Methodist is an Equal Opportunity Employer.