| Come Join Our Team
EPIC Insurance Brokers & Consultants is one of the fastest-growing firms in the insurance industry—driven by passionate, capable professionals who bring excellence every day. We look for individuals with “the right stuff”: motivated, accountable people who know what they want and make it happen.
Founded in 2007 and headquartered in San Francisco, EPIC has grown to over 3,000 employees nationwide across 60+ offices. Our local market expertise and national scale allow us to support clients with both regional and global needs. Our continued growth is powered by our people—and we’re just getting started.
Our core values:
**Owner Mindset****Inspire Trust****Think Big****Drive Results**
If that resonates with you, we’d love to meet you. --- Summary
The **Client Executive, Medicare** partners closely with the Producer to develop and execute individual Medicare strategies, with a primary focus on **Medicare Supplement (Medigap)** solutions.
This role serves as the primary day-to-day client lead, delivering a high-touch, consultative experience across Medigap, **Prescription Drug Plans (Part D)**, and **Medicare Advantage** alternatives—while maintaining a high standard of service, compliance, and retention. --- Key Responsibilities
Serve as the primary point of contact for Medicare-eligible individuals, providing guidance on:
Medicare Parts A & B enrollment timing Medigap plan options Underwriting vs. guaranteed-issue scenarios Part D and other coverage coordination
Manage ongoing client activity, including:
Annual, Open, and Special Enrollment periods One-on-one consultations and educational sessions Compliance-aligned documentation and communications
Evaluate and compare:
Medigap carriers and plans (rates, underwriting, discounts, features) Part D plan options Medicare Advantage alternatives when appropriate
Conduct needs-based consultations evaluating:
Provider preferences Prescription needs Travel considerations Financial preferences
Present clear, compliant recommendations based on:
Premium vs. out-of-pocket tradeoffs Underwriting considerations Plan benefits and coordination
Manage carrier and vendor relationships; coordinate service escalations and issue resolution
Oversee end-to-end enrollment support:
Application guidance Documentation collection Submission tracking through effective dates
Support Producers with:
Presentations, proposals, and comparisons Client meetings and strategy discussions
Delegate and oversee administrative tasks, ensuring accuracy in CRM/AMS systems
Respond promptly to opportunities and maintain strong documentation and compliance standards --- Leadership & Development
Prioritize and manage workflows for yourself and support staffMaintain accurate records in CRM and agency systemsCollaborate effectively across teams to drive retention and growthStay current on Medicare regulations, products, and industry trendsDemonstrate professionalism in all client and internal interactions --- Supervisory Responsibilities
Oversee Client Managers, Coordinators, and support staffReview work product and ensure quality and compliance standards --- Key Competencies
Strong expertise in **Medigap products**, underwriting, and guaranteed-issue scenariosWorking knowledge of **Part D** and **Medicare Advantage** plansAbility to analyze and explain complex plan information clearlyUnderstanding of Medicare regulations and CMS guidelinesStrong attention to detail, organization, and time managementExcellent communication and client relationship skillsAbility to multitask and prioritize effectively in a fast-paced environmentProficiency in Microsoft Office and ability to learn new systems --- Qualifications
Bachelor’s degree preferred, or equivalent experienceInsurance industry experience requiredStrong analytical, communication, and problem-solving skillsAbility to interpret plan materials, benefits, and regulationsHigh level of professionalism, discretion, and teamwork --- Licenses & Certifications
Active **Life & Health insurance license** (required)Medicare appointments as requiredValid driver’s license and ability to travel locallyMedicare-related certifications/designations preferred

| | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | COMPENSATION:
*The national average salary for this role is $100,000 - $110,000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.*
Why EPIC?
At EPIC, we invest in our people and their success. Benefits include:
Generous PTO:
Managed PTO (salaried) or 22 days (hourly) 12 paid holidays + 4 early-close days
Leave Benefits:
Paid parental leave Pregnancy disability & bonding leave Organ donor leave
**$1,500 employee referral bonus**
Professional Development:
Mentorship program Tuition reimbursement Leadership development
Unique Benefits:
Pet insurance Identity & fraud protection Legal planning Family planning & midlife support
Core Benefits:
401(k) with company match and immediate vesting (you keep 100% of employer contributions from day one) Medical, dental, vision Employee assistance programs
Culture & Community:
Collaborative 50/50 producer-service model Employee Resource Groups Charitable initiatives through EPIC Gives Back
Top 10 P&C Agency (Insurance Journal)
Learn more: https://www.epicbrokers.com/about/epic-careers/

*EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.*
*California Applicants - View your privacy rights at: .*
*Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.*

#LI-MS2
#LI-Remote
#LI-Employee Benefits

|