We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview:
In Growth Engineering, our goal is to increase the number of transacting Customers while also growing their purchase frequency and lifetime value. We build core platforms and services that power Coupang's growth and marketing efficiency. Various platforms under our portfolio include Search Advertising Platform, Affiliate Platform, Display targeting & re-targeting Platform, CRM, Audience Platform, Push Marketing Platform, and other core marketing services for user profile, landing, tracking & attribution. ML opportunities across these portfolios include targeting, personalization, product & offer recommendations, budget optimization, real-time bidding, creative optimization, fraud detection, and various others.
As a Staff Engineer within Coupang’s Growth Engineering team, you will be instrumental in architecting and developing a next-generation CRM platform. You will lead initiatives to ensure the platform delivers an end-to-end campaign management including Campaign Plan, Target Customer Selection, Promotion optimization, Product Selection, Creative Management, Landing Page Creation and Campaign Performance Measurement. Design a real-time decision engine to empower downstream services across the Growth Engineering ecosystem. Your expertise will directly contribute to advancing Coupang’s data-driven capabilities, aligning technical innovation with strategic business objectives.
Key Responsibilities:
Design, develop, and automate large-scale, high-performance streaming data processing systems to drive business growth and enhance product experience
Build scalable infrastructure and pipelines using best-in-class software engineering practices
Ensure the platform supports high availability, reliability, and low-latency.
Take full ownership end to end: from solution investigation/benchmark, development to operational health
Establish and execute short and long-term architectural roadmaps
Drive continuous improvement to the efficiency and flexibility of the data, platform, and services while maintaining a high bar for customer trust, performance, and availability
Collaborate with data scientists, machine learning engineers, and other stakeholders to understand data requirements and deliver solutions
Implement data quality and validation processes to ensure the accuracy and consistency of ingested data
Basic Qualifications:
10+ years of professional software development experience
5+ years of experience in data-related products with proficiency in Spark, Flink, Spring, and Java
Experience with open-source frameworks and technologies, like Spring, AWS, APIs, NoSQL, Big Data Technologies (Kafka, Hive, Cassandra, ClickHouse, Apache Flink, Apache Spark, or similar)
Excellent coding skills, with emphasis on data structures, algorithms, problem solving, refactoring, performance improvement and complexity analysis
Distributed systems experience is a must, should be skilled at designing, implementing, and maintaining systems at scale, and working on tradeoffs based on business demand
Taking ownership comes naturally to you and you thrive in an environment where priorities and requirements are not always clear
Comfortable working and learning in an agile, fast-paced environment
Bachelor’s degree in computer science or related field
Preferred Qualifications:
At Coupang, you will:
If you are a passionate engineer with the skills and experience to make a significant impact on Coupang's user understanding and personalization efforts, we encourage you to apply!
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[Equal Opportunities for All]
Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.