Key Areas of Responsibilities
BP Client Coverage
Provide generalist support to assigned client groups , and any other generalist as required
Co-ordination of HR services, projects and activities within client groups as required
Establish, develop and maintain positive and highly functioning client relationships
Answer general policy & procedure enquiries
Recruitment, Joiner and Transfer process (for own client groups and supporting the reporting manager)
End to end management and execution of the recruitment, joiner, and transfer process, including but not limited to:
Providing support to hiring managers in determining the appropriate recruitment strategy
Coordinating with Talent Acquisition team on job posting or direct sourcing
Engaging recruiters and ensuring terms of business are agreed
Advising managers on the approval process and assisting to secure all appropriate approvals
Scheduling and coordinating interviews on behalf of managers, and conducting HR interviews
Preparation of offer letters and all other documentation
Ensuring appropriate pre-employment checks are completed, thoroughly reviewed, issues resolved and signed off in a timely manner
Ensuring work visas are secured as required
Management of the relocation process, ensuring relocations are executed efficiently and effectively in accordance with company policy
Liaison with Compliance and other departments as required for the onboarding of new and transferred staff
Ensuring joiner documentation and audit trails relating to new joiners are complete
Delivering new joiner inductions
Leaver Process
Provide advice to line managers on termination processes and leaver administration
Co-ordination of termination process (with support of the reporting manager as required)
Conduct exit interviews, and ensuring exit statistics are captured
Correspondence and Documentation
Ensure that the appropriate correspondence is in place to confirm key employment milestones such as probation confirmation, salary confirmation, promotion letters, contract extensions etc.
Maintenance of org charts, role overviews and Job descriptions
Complete all other administrative tasks supporting the HR BP function
Performance and Talent Management
Administer and drive the performance appraisal process for assigned client groups
Provide advice and guidance to staff and managers throughout the appraisal process
Monitor appraisal completion in own client groups and follow up as required
With assistance from the reporting manager, work with business managers to effectively manage and grow talent – including competency development, career planning etc
Employee Relations
Provide general advice to business managers on policies, grievance and discipline management, terminations and leaver administration
Escalate any ER issues in own client groups to the reporting manager and assist in managing these in accordance with Company policy
Projects and Initiatives
Assist as required with global HR initiatives and processes, including but not limited to performance appraisal, market survey, salary review, bonus allocation, campus recruitment, internship program, etc.
Ad-hoc involvement in local or global initiatives - examples include entity changes, acquisitions and/or integrations, corporate structures, new revenue lines etc.
Assist HR BP team with generalist projects based on business needs
Requirements
At least 2 years of relevant experience in a generalist or shared services HR function
Bachelor’s degree in Human Resource Management or related disciplines; Master’s degree is preferred
Strong analytical skills and high attention to detail
Intermediate to advanced computer skills especially in Excel
Enthusiastic, proactive good team player, willing to roll up the sleeves to get the job done
Must be a proactive self-starter with the ability to meet deadlines
Strong communication skills and ability to work effectively while multitasking
Workday system skill is an advantage
Excellent command of English and Mandarin, both in written and verbal
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