English follows Japanese:
職務概要 Job Purpose
本ポジションは、MiddlewareEngineeringチームをリードするシニアポジションです。Tomcat、EC2、コンテナプラットフォーム、DataStage、Message Queue、Enterprise Service Bus、JP1、HULFTなどのプラットフォームに関する高度な技術知識を活用し、複雑な技術課題を解決していただきます。
主な業務内容 Job Responsibilities
Partner Vendor Management:
Application Ownership
*データ連携、データ変換、文書イメージアーカイブ、データ配信などの共有サービスを提供するバックエンドアプリケーションを管理し、ビジネスアプリケーションチームが業界・顧客要件へ集中できる環境を提供
Operational Excellence
*Middlewareポートフォリオに関する進捗、リスク、依存関係について、シニアリーダーシップおよび主要Stakeholderへの主要窓口として対応
*複数のEngineeringチーム（Web、Backend、Platform）を直接リード・育成・管理し、継続的学習、協業、イノベーションを促進するカルチャーを醸成
*Engineeringチーム向けのパフォーマンス指標を定義・管理し、明確な目標設定と成果責任を推進しながら、高品質ソリューションのタイムリーな提供を実現
Technical Expertise
Security and Compliance
*多様な規模・種類のアプリケーションに対するセキュリティアーキテクチャの設計・実装・改善を主導し、SecurityチームおよびInfrastructureチームと密接に連携しながら、DDoS攻撃などへの強固な防御を実現
主な関係者
Key Relationships
社内関係者
Internal Interactions
(Within the Organization)
社外関係者
External Interactions
(Outside the Organization)
必須スキル・経験 Required Skills and Experiences
学歴
Educational Qualification
必須要件
Specific Qualifications
Specific Qualifications:
経験要件
Total Experience
Job Purpose
This is a senior role leading our Middleware Engineering team where you will use deep technical expertise in platforms like Tomcat, EC2, container platforms, DataStage, Message Queue, Enterprise Service Bus, JP1 and HULFT to solve complex technical challenges.
Job Responsibilities
Partner Vendor Management:
• Manage relationships with locally-represented India-based offshore service vendors
• Coordinate development activities, quality standards, and deliverables with offshore teams
• Provide technical guidance and ensure knowledge transfer progression between onshore and offshore teams
Application Ownership
• Enabling business applications teams to focus on industry and client requirements by taking ownership of back-end applications providing shared services for data interchange, data transformation, document image archives, and data subscriptions.
• Provide interfaces to anti-social forces and MyNumber compliance information.
Operational Excellence
• Serve as the primary point of contact for senior leadership and key stakeholders, communicating progress, risks, and dependencies related to the middleware portfolio
• Directly lead, mentor, and manage multiple engineering teams (Web, Backend, Platform), fostering a culture of continuous learning, collaboration, and innovation
• Define and track performance metrics for the engineering teams, establishing clear goals and expectations and ensuring accountability for the timely delivery of high-quality solutions, using metrics to measure success and drive improvement
• Partner with product management and business stakeholders to translate high-level strategic visions into clear, actionable roadmaps and technical solutions, ensuring alignment with business needs
Technical Expertise
• Maintain a strong understanding of essential middleware technologies like Tomcat, Pega, and cloud platforms like EC2 and Container platforms, including configuring, managing, and integrating various data interchange platforms like DataStage ETL, Enterprise Service Bus, and HULFT, and troubleshooting and setting up new infrastructure
• Define and execute a forward-looking strategic vision for the middleware engineering team, emphasizing the integration of cutting-edge technologies like AI/ML to drive product enhancements and improve user experiences, particularly within cloud platforms including Tomcat, EC2, container platforms, Pega, DataStage ETL, Message Queue, Enterprise Service Bus, JP1 and HULFT.
• Lead technical research and innovation, spearheading the creation, refinement, and enforcement of development and architectural standards to ensure the middleware technology stack remains sustainable and seamlessly integrates with the broader IT ecosystem
Security and Compliance
• Direct the design, implementation, and enhancement of application security architectures across various scales and types of applications, collaborating closely with security and infrastructure teams to ensure robust protection against threats like DDoS attacks
• Architect and deliver secure, scalable, and highly available systems infrastructure, including disaster recovery solutions, advising management on application and supporting technology purchases and environment upgrades/modifications
Key Relationships
Internal Interactions
(Within the Organization)
External Interactions
(Outside the Organization)
Required Skills and Experiences
Educational Qualification
Specific Qualifications
Specific Qualifications:
Language Skills: Bilingual spoken and written expertise in Japanese and English to communicate and collaborate with local IT teams and overseas vendors
Expert-level understanding and practical experience with core middleware technologies like Tomcat, Pega, EC2, as well as containerization and orchestration platforms
Proven proficiency in managing, configuring, integrating, and troubleshooting ETL and data interchange platforms such as Enterprise Service Bus, MQ, and HULFT, and developing and deploying high-availability architecture solutions on these platforms.
Familiarity with CI/CD pipelines and DevOps tools is required
AI Tools Knowledge: Experience or familiarity with generative AI development tools such as Claude Code and GitHub Copilot (preferred)
Project Management: Experience working in multi-project environments with ability to manage concurrent development initiatives
Vendor Management: Ability to coordinate with offshore development teams and manage vendor relationships
Data Management: Understanding of data warehouse concepts, customer data management, and system integration
Demonstrated experience in architecting, designing, and delivering secure, scalable, and highly available systems infrastructure, including robust Disaster Recovery sites, spanning hybrid and multi-cloud environments
Strong planning and design abilities for implementing Infrastructure Disaster Recovery strategies (including BIAs, RTOs, RPOs) and security solutions for complex cloud environments (e.g., AWS)
Expert knowledge of security and compliance best practices relevant to insurance or regulated environments, including data security through encryption, SSO, automated checks, and audit trails
Experience leveraging AI/ML models for predictive analytics, anomaly detection, and intelligent automation within enterprise systems, particularly within middleware and security contexts
Expertise in conducting risk assessments to identify potential threats, implementing preventative measures, recommending mitigation strategies, and tracking risk exceptions
Proactive mindset focused on refining processes, increasing efficiency, enhancing production operations, and driving continuous improvement in technical standards and development methodologies
Strong strategic thinking and problem-solving skills, with the ability to articulate complex technical concepts clearly to diverse technical and non-technical audiences, including senior leadership and key stakeholders
Demonstrated expertise in influencing technical direction and driving cross-functional initiatives
Exceptional team leadership and mentoring abilities
Total Experience
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Functional Area:
IT - Information Technology
AIG Business Partners KK