Operations Manager – Wastewater Treatment Plant

Leadership & Staff Management

• Lead, coach, develop, and supervise plant operators, maintenance personnel, laboratory staff, and other assigned employees.
• Establish performance expectations and conduct employee evaluations.
• Coordinate staffing schedules, on-call rotations, and training programs.
• Foster a culture of accountability, teamwork, safety, and continuous improvement.
• Support recruitment, onboarding, and development of operations personnel.

Safety & Risk Management

• Promote and enforce all company and regulatory safety requirements.
• Conduct safety meetings, inspections, and incident investigations.
• Ensure employees maintain required certifications, training, and safety qualifications.
• Develop and maintain emergency response procedures for plant operations.

Financial & Asset Management

• Develop and manage annual operating and maintenance budgets.
• Monitor expenditures and identify opportunities for cost savings and operational efficiencies.
• Manage contracts, vendors, equipment purchases, and service agreements.
• Assist with capital improvement planning and infrastructure upgrades.
• Maintain asset management and maintenance tracking systems.
• Serve as the liaison with City Hall and Public Works teams for budget matters and other operational information.

Client & Community Relations

• Serve as the primary operational liaison with City officials, regulatory agencies, consultants, contractors, and stakeholders.
• Support municipal leadership with operational updates, performance metrics, and capital planning recommendations.
• Respond to operational concerns, emergencies, and public inquiries as needed.

Education

• High School Diploma or GED required.
• Associate's or Bachelor's degree in Environmental Science, Engineering, Biology, Chemistry, Water Resources, or related field preferred.

Experience

• Experience managing regulatory compliance, operations staff, and maintenance programs.
• Municipal wastewater treatment experience preferred.

Licenses & Certifications

• Mississippi Wastewater Operator Certification (Class IV preferred or ability to obtain within a specified timeframe).
• Valid driver's license with acceptable driving record.
• OSHA and safety-related certifications preferred.

Knowledge, Skills & Abilities

• Thorough knowledge of wastewater treatment processes, equipment, laboratory testing, and process control.
• Strong understanding of NPDES permits and environmental regulations.
• Ability to interpret operational data and make sound process-control decisions.
• Strong leadership, communication, and team development skills.
• Experience with budgeting, capital planning, and asset management.
• Ability to respond to emergencies and serve in an on-call capacity when required.
• Proficiency with Microsoft Office, SCADA systems, CMMS software, and operational reporting tools.

Key Performance Indicators (KPIs)

• Regulatory Compliance (permit violations and reporting accuracy)
• Plant Performance & Treatment Efficiency
• Safety Performance (TRIR, incidents, near misses)
• Budget Adherence
• Equipment Reliability & Preventive Maintenance Completion
• Employee Development & Retention
• Client Satisfaction
• Environmental Compliance and Audit Results

Waggoner Core Expectations

• Inspire trust and accountability.
• Engage employees, clients, and stakeholders.
• Deliver safe, compliant, and efficient wastewater operations.

This position is responsible for ensuring the Greenville WWTP operates safely, efficiently, and in full compliance while developing a high-performing team that supports the City of Greenville and Waggoner's commitment to operational excellence.

We know work isn't only about what you do, it's also about who you work for and with! Waggoner Engineering provides a fun, family-friendly, and multicultural work environment that supports a work life balance, including:

• WEI Incentive Program
• Healthy Workplace Program
• Employee Referral Bonus
• Competitive Health Benefits
• Career Development and Training
• Flexible/Hybrid Schedule
• Community Service Opportunities

Waggoner Engineering, Inc. is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.