Learning and Development Lead

Measurement & Continuous Improvement

• Establish clear success metrics and feedback loops to evaluate learning impact, drive accountability, and support continuous improvement.
• Utilize multiple data sources — including performance metrics, department goals, Job Function Analysis (JFA), and learner feedback — to evolve programs, automate repetitive processes, and enhance learner engagement.

Digital Learning Ownership

• Implement and manage the Learning Management System (LMS), ensuring data accuracy, quarterly reporting, and seamless integration with the Studio ERP.
• Oversee the LMS and other digital learning platforms (e.g., LinkedIn Learning) to ensure learning content remains relevant, accessible, and impactful.
• Collaborate with the Transformation Team to embed AI and automation into L&D systems, enabling personalized learning experiences and predictive insights.

Partnerships & Providers

• Select, coordinate, and evaluate external learning providers to ensure high standards of quality, creativity, and relevance.
• Manage contracts, budgets, and vendor performance in collaboration with the Operations Team.
• Build and maintain strong relationships with internal and external stakeholders to ensure consistency and excellence across all learning initiatives.
• Ensure annual alignment with MISA incentive requirements for Learning & Development, including quarterly reporting and the timely preparation and organization of all required documentation for incentive submissions.

Leadership & Collaboration

• Partner with Studio Leadership, Department Heads, and the HR Team to identify learning needs, close skill gaps, and promote growth at every level of the organization.
• Role model curiosity, empathy, self-improvement, and high-quality standards, creating a culture where learning is embedded into daily work rather than treated as an afterthought.

Requirements

• 5+ years of experience in Learning & Development, ideally within fast-paced or creative industries.
• Proven success in owning and delivering end-to-end L&D strategy, program design, and implementation.
• Strong experience in vendor selection and management, including contract oversight and quality evaluation.
• Excellent project management, communication, and cross-functional coordination skills.
• Hands-on experience with learning platforms, digital tools, and AI-driven learning systems.
• Strong facilitation and content creation skills, with a passion for developing people and leaders.
• Demonstrated expertise in Learning Design and adult learning methodologies.
• Analytical mindset with the ability to design meaningful metrics and interpret data to demonstrate tangible learning impact.
• Deep expertise in conducting comprehensive Training Needs Analysis (TNA) to identify skill gaps and develop impactful learning strategies.
• A proactive and collaborative leader who embodies Mirai’s tenets and upholds high standards of integrity, accountability, innovation, and excellence.