Warehouse Runner

What you will have an opportunity to do:

The Warehouse Runner at OKANA Resort & Indoor Waterpark plays a vital support role within the Purchasing and Storeroom operation, working alongside the Receiving Clerk to ensure supplies and products are delivered accurately and efficiently to departments throughout the resort. This is a fast-moving, physically active position that keeps the operation flowing behind the scenes, making sure every department has what they need, when they need it. The Warehouse Runner is a key part of a team that takes pride in keeping things organized, moving, and running smoothly. The OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Performance Standards

• Customer Service: Support a smooth and timely delivery experience for every department in the resort. Treat all vendor personnel, department contacts, and resort associates with dignity and respect. Respond to department requests promptly and professionally, and communicate any delays or issues right away.
• People: Reflect OKANA's people-first values in every interaction. Partner with the Receiving Clerk and department teams to keep operations running without interruption. Approach every task with a team-first mindset, stepping in to help wherever needed.
• Work Habits: Consistently meet OKANA's standards for work procedures, dress, grooming, attendance, and punctuality. Return from breaks on time, give advance notice when absence is anticipated, and take on work assignments with a willing, professional attitude.
• Personal Development: Stay open to learning new skills and cross-training in other areas of the purchasing and storeroom operation. Ask questions when unsure, solve routine problems independently, and look for ways to improve efficiency in daily delivery and stocking tasks.
• Safety and Security: Stay alert to potential hazards throughout the storeroom, loading dock, and resort delivery routes. Follow all safety, security, and emergency procedures. Report unsafe conditions or security concerns to management immediately. Use proper lifting techniques and equipment at all times to prevent injuries.

Essential Functions

• Constantly. Transport supplies, products, and deliveries from the storeroom and receiving area to departments throughout the resort in a timely and organized manner.
• Constantly. Maintain a neat, organized, and clean storeroom and loading dock area.
• Constantly. Follow proper product rotation procedures to ensure freshness and minimize waste.
• Frequently. Assist the Receiving Clerk in inspecting incoming deliveries for order accuracy and product quality.
• Frequently. Stage and sort incoming deliveries by department for efficient distribution.
• Frequently. Communicate with department contacts to coordinate delivery timing and confirm receipt of supplies.
• Frequently. Restock storeroom shelves with new product and ensure items are stored correctly and safely.
• Frequently. Record basic inventory movement and assist in maintaining accurate storeroom records.
• Frequently. Keep work areas, carts, and equipment clean and in good working order.
• Frequently. Report all unsafe conditions immediately.
• Occasionally. Assist in conducting routine inventory counts as directed.
• Occasionally. Communicate with vendor personnel regarding deliveries as needed.
• Occasionally. Assist the Receiving Clerk with data entry and procurement system updates.
• Occasionally. Attend required meetings.
• Occasionally. Complete other duties as assigned by supervisor, including cross training.

What are we looking for?

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in a warehouse, storeroom, delivery, or hospitality support role is a plus.
• Basic computer proficiency to support receiving and inventory tracking processes.
• Strong organizational skills with the ability to manage multiple delivery priorities across a large resort property.
• Ability to read, write, and speak English fluently.
• Ability to work in a fast-paced environment and handle physical demands of the role throughout each shift.
• Reliable, punctual, and a strong team player with a positive attitude.

Physical Requirements

• Sitting: Rarely. Brief administrative or check-in tasks.
• Standing/Walking: Constantly. Walking in and around the storeroom, loading dock, and throughout the resort during deliveries.
• Crouching (Bend at Knees): Frequently. Picking up deliveries, moving boxes, and rotating inventory.
• Kneeling/Crawling: Occasionally. Accessing low storage areas and cleaning.
• Stooping (Bend at Waist): Frequently. Handling and organizing product and supplies.
• Twisting (Knees/Waist/Neck): Frequently. Conducting inventory, rotating stock, and maneuvering through storeroom and delivery areas.
• Climbing: Occasionally. Step ladders to reach inventory stored on upper shelves.
• Balancing: Frequently. Transporting loaded carts, trays, and supply boxes throughout the resort.
• Reaching (Overhead/Extension): Frequently. Stocking inventory and retrieving supplies from shelving.
• Handling/Grasping: Constantly. Moving boxes, supply cases, carts, and delivery items.
• Pushing/Pulling: Frequently. Hand trucks, carts, and supply cases. Average weight: 35 lbs. Maximum weight: 75 lbs.
• Lifting/Carrying: Frequently. Supply boxes, cases, and delivery items. Average weight: 35 lbs. Maximum weight: 75 lbs.

Use of Senses

• Talking in Person: Frequently. With department contacts, resort associates, and vendor personnel.
• Talking on Telephone/Radio: Frequently. Coordinating deliveries with departments and communicating with the receiving team.
• Hearing in Person: Frequently. With department contacts, resort associates, and vendor personnel.
• Hearing on Telephone/Radio: Frequently. Coordinating deliveries and receiving instructions.
• Near Vision: Constantly. Corrected to 20/40 for reading delivery labels, paperwork, and basic computer tasks.
• Far Vision: Constantly. Corrected to 20/40 to navigate the resort and monitor storeroom status.
• Color Vision: Rarely.
• Full Field Vision: Constantly. Observation of storeroom, loading dock, and resort delivery routes.
• Smell: Constantly. Detect potential hazards, odors, and product quality concerns.
• Taste: Rarely.
• Other: Frequently. Use of intuition and situational awareness to interpret what the senses are communicating throughout the workday.

Mental Requirements

• Interaction with Others/Communication Skills: Frequently. Professionally and positively interact with department contacts, resort associates, and vendor personnel throughout each shift.
• Deadlines/Shift Work/Overtime: Frequently. Meet delivery deadlines and manage multiple department priorities simultaneously. Adjust to schedule changes and cover shifts on short notice.
• Flexibility: Constantly. Work a variety of hours and tasks under varied conditions based on business and event demands.
• Pace: Frequently. Adjust pace as business volume and delivery demands change throughout each shift.
• Highly Repetitive Work: Frequently. Stocking, rotating inventory, and delivering supplies to departments on a recurring basis throughout each shift.
• Attention to Detail: Constantly. Ensure accurate delivery, correct product rotation, and organized storeroom conditions at all times.

Environmental Setting

• Safety Requirements: Constantly. Adhere to OKANA safety standards and procedures. Use proper lifting techniques and equipment at all times. Maintain a safe and organized work environment throughout the storeroom and delivery routes.
• Exposures: Frequently. Extreme heat and cold for extended periods, including walk-in freezers and refrigerators. Contact with cleaning supplies, maintenance supplies, newsprint, pollen, dust, and insecticides or herbicides.
• Operation of Equipment/Tools/Vehicles: Frequently. Hand trucks, flatbed carts, pallet jacks, step ladders, and basic computer or procurement system terminals.

Compensation:

$14

$14

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.